Senior Solution Engineer - MBB

Primary Role

The Senior Technologist – MS AX/ CRM will be responsible for technical development lead for the Microsoft Dynamics AX solution landscape. This position will be a key member of American Water’s Enterprise System Operations team within the Technology and Innovation group. The role will be responsible for,

• Responsible for creating and defining a comprehensive solution design for MS Dynamics AX.
• Responsible for providing direction and specialist knowledge in applying the technology / product / application to the business.
• Acts as a techno-functional resource providing solutions to the business users.
• Responsible for integrating business needs, technical capability, and business drivers to propose and drive product / solution strategy for multiple programs
• Designs and develops application tables, reports, and new modules to improve system efficiency.
• Leads continuous improvement efforts such as design reviews and code reviews.
• Participate in internal and external audits and facilitate responses to audit requests

Knowledge/Skills

• Expert on MS Dynamics AX / CRM platform.
• Strong development experience of working with business and technical developers to translate requirements as solution design lead.
• Strong team leadership experience.
• Experience of using Management Reporter.
• Functional experience of General Ledger, Accounts payable, Accounts receivable and procurement.
• Extensively worked in Reports, Workflows, Interface, and enhancements MS Dynamics AX.
• Experience in Developing reports via MS SQL server or any analytical platforms.
• Solid understanding of software development life cycle models
• A proven track record of successfully implementing ERP software solutions and integrated third party solutions including 9+ years of experience as a senior applications developer solving complex solutions in a high-tech development environment with multi-function team.
• Proven ability to participate in software development projects and ensure objectives, goals, and commitments are met
• Knowledge of MS Dynamics Migration tools
• Knowledge of Oracle EBS solution
• Knowledge of MS Dynamics 365 would be a plus.
• Knowledge of .NET framework, MS Dynamics architecture (Web Server, App Server, Process Scheduler, Batch Server, and Database Server) and MS Dynamics software development.
• Working knowledge of SharePoint Online, MS Platforms (Power BI, Power Apps, Flow, etc.)
• Solid understanding of and demonstrated experience in using appropriate tools: Azure DevOps, Team Foundation Server or equivalent, Microsoft Project, Visio, and all Office Tools

Experience/Education

• BS/MS degree in Computer Science, Engineering, MIS, or equivalent with programming experience
• 10+ years of Experience on MS Dynamics AX platform.
• 6+ years of hands-on development and debugging experience MS Dynamics AX.

Certifications and Licenses

• Certification of Microsoft Dynamics AX.

Other

• Strong interpersonal skills including mentoring, coaching, collaborating, and team building
• Knowledge and understanding of business needs with the ability to establish/maintain high level of customer trust and confidence
• Excellent decision-making ability, balancing what is right with what is realistic
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change
• Possess a high energy level, sense of urgency, decisiveness, and an ability to work well under pressure
• Possess a curiosity and a passion towards engaging the imagination of line of business leaders in grasping and enabling the fundamentals of change
• Demonstrated ability to work and team with a multitude of different people from various lines of business
• Strong verbal and written communication skills for a wide variety of audiences including proven ability to deliver conference presentations
• Creative approach to problem-solving with the ability to focus on details while simultaneously maintaining the “Big Picture” view

Competencies