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Job Details


UnitedHealth Group

Software Engineer (108774782)

Technology

Software Engineer

Yearly

No

Indianapolis, Indiana, United States

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

UHG Tech is out to change the way our businesses and consumers engage with technology. Our team is focused on driving change, modernization, and ensuring reliable and stable systems so that we can help to transform health care - making it easier, more affordable, and more effective for those we serve. We are passionate about technology and the role it plays to create distinctive experiences to our constituents. While we are always focused on how technology can help us deliver faster and with improved quality, we are far more enthusiastic about the ways technology can reinvent how we deliver on our mission in partnership with our lines of business and Optum Technology.

The health solutions marketplace is hungry for new ideas, innovative products and software that drives elevated performance for the business and the customer. The UnitedHealth Group family of businesses is feeding incredible solutions to that marketplace every day by bringing out the best in our software engineering teams. We serve customers across the health system. Not only do we have more of them every day, we also have more technology, greater data resources and far broader expertise than any competitor anywhere. #otuhctech #otutswe

If you're in, you'll be challenged like never before. It's time to Join this history making.

  • Meaningful work in a healthcare technology company that is ranked #5 on the Fortune 500 list
  • An environment that is collaborative, diverse, friendly and fun
  • Cross functional teams that solve problems, while leveraging cutting edge technology
  • Flexibility to telecommute from anywhere within the U.S.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

1. Coding of operational changes within Five9 telephony systems
2. Support operational telephony needs as they arise.
3. Support the migration of multiple telephony systems to Five9.

4. Support the full stack of contact center technologies for CRM and Telephony as required.
5. Grow knowledge in contact center technologies to allow continuous improvement of support.

Required Qualifications:

- Undergraduate degree or equivalent experience.
1. Five9 custom development of business rules (2+ years)- PLUS
2. Five9 or Genesys route path creation and modification. (2+ years)- PLUS

3. SAFES Agile methodology (basic understanding)
4. Contact Center technology design and support experience (2+ years)
5. Translation of business requirement into technical solutions (3+ years)

Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.SM


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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