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Job Details


UnitedHealth Group

Software Engineer - Gurgaon, HR (112144048)

Technology

Software Engineer

Yearly

No

Gurgaon, Haryana, India

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

The RPA support developer will provide support and maintenance to Robotics Process Automation (RPA) applications, primarily on UiPath and Pega/OpenSpan platforms. They will be part of production support team in a customer (internally) facing role. Ideal candidate will also work on performance and optimization and maintenance by following defined operational procedures as required.

Primary Responsibilities:

  • Monitor RPA processes to ensure successful execution as per defined schedules
  • Monitor Termination / Failure of Bots and take corrective actions
  • Restart Bot based on the Handbook / Manual
  • Perform fixes and enhancements
  • Triage or escalate alerts from monitoring applications
  • Raise incident for abnormal Termination / Failure & follow up till closure
  • Initiate and Support war room situations
  • Manage multiple Bots based on the processing volumes and increase the availability for effective utilization of Bots
  • Report metrics and analysis as per defined frequency
  • Periodic health check of robotic resources
  • Incident/outage/change/problem management
  • Participate in operational continuous improvement
  • Coordinate with respective business application teams to get the bot working to its expectation
  • Coordinate with Network, security and other technology teams as required.
  • Participate in situation monitoring calls and Patch maintenance routines
  • Available on-call support
  • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

  • Bachelor's degree or equivalent in Computer Science, Computer Applications, Computer Engineering, Information Systems or Information Technology
  • 2+ years of development experience on .Net platform with C# and fair understating on SOA architecture & RDBMS concepts
  • 1+ years of experience in developing and maintaining RPA projects using UiPath
  • Willing to work in 24x7 environment
  • Willing to support during extended IST hours / US business hours
  • Strong written and verbal communication skills
    • Competencies:
      • Experience with UiPath RPA platform
      • Windows server experience for deploying the application
      • General knowledge of SQL server 2008 and above
      • Knowledge of Windows 2008 O/S and Server 2012 R2
      • General understanding of IT security concepts as they relate to production environment
      • Application development using Microsoft Stack of technologies like IIS, C#, ASP.NET
      • Ability to write medium complexity SQL queries (using joins and aggregate functions), functions and procedures, running pre-defined scripts, and interpreting logs and traces
      • Ability to address issues & understand solutions in code walk through and design reviews

Preferred Qualifications:

  • Competencies:
    • Familiarity with SQL interface like SQL Management Studio; Exposure to integrated tool like SSIS and SSRS
    • Exposure of troubleshooting tools and techniques related to networks and systems, e.g. remote access etc.
    • Exposure of PowerShell, Unix Shell Script and Python
    • Continuous development and integration with Git
    • Good understanding of SDLC process. Working in Agile SCRUM


Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

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