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Job Details

UnitedHealth Group

Software Engineer - Telecommute


Software Engineer



Eden Prairie, Minnesota, United States

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)

Responsible for designing, building, deploying, evaluating, and maintaining IT infrastructure using the latest technology and ensuring all IT systems that support remote process automation (RPA), voice analytics, and other capabilities function efficiently and seamlessly. Leverage process-driven, analytical, technical, and interpersonal skills to create and maintain virtualized assets (Windows server/desktop, SQL, Azure). Provide support to deployed RPA projects, support our UiPath Orchestrator application and its infrastructure, support other emerging AI technologies (ex. voice analytics and process mapping), and perform Product Lifecycle Management (PLM) activities

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Perform routine server health checks across environments
  • Provision virtualized assets (Windows, SQL)
  • Participate in PLM activities (version updates for Windows, UiPath, Pega, SQL, Java, and internal applications)
  • Automate day to day manual efforts through PowerShell and other scripts/technologies
  • Provide UiPath Orchestrator support
  • Drive problem identification/resolution processes, track and repair infrastructure/robotics related issues
  • Conduct proactive impact analyses and troubleshoot/resolve conflicts for ongoing/upcoming changes
  • Maintain DBs associated with automation, provide archival and health check support
  • Setup alerts for automation monitoring (Splunk, Elasticsearch, and Kibana)
  • Develop and maintain Chef infrastructure tools
  • Demonstrate high level of independent thinking and the ability to solve problems in a stressful environment
  • Possess excellent communication and multitasking skills, remain organized, and be able to complete high visibility projects with little supervision
  • Support RPA solutions using different tools
  • Understand existing processes and facilitate change requirements as part of a structured change control process
  • Communicate to process owners and the business on support tasks
  • Ability to provide occasional ad hoc support outside of normal working hours for war room scenarios/high impact issues

Critical Skills / Knowledge:

  • Ability to work well both independently and in a group setting
  • Team player mentality
  • Solid work ethic
  • Excellent time management skills (prioritizes, schedules, and completes assignments on time)
  • Detail-oriented and thorough
  • Creative and flexible
  • Excellent interpersonal communications skills; able to effectively communicate and build relationships
  • Excellent facilitation skills working with both internal and external parties across functions
  • Ability to take on complex challenges
  • Takes the initiative and is comfortable working in a busy and dynamic environment with competing priorities
  • Positive attitude and always demonstrates professionalism
  • Solid verbal and written communications skills. Ability to articulate; speaks and writes English well

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor’s degree
  • 3+ years of IT experience
  • 2+ years of experience with provisioning/managing virtualized assets/environments
  • Solid knowledge of Microsoft Windows
  • Solid working knowledge with IT Infrastructure Library (ITIL) service management framework

Preferred Qualifications:

  • Advanced degree in computer science or engineering
  • Experience with performing PLM updates (ex. Windows OS, Java, SQL, and other enterprise-wide software update/migration initiatives)
  • Experience with GUI, SAP, screen scraping, and Excel automation
  • Experience with UiPath and/or PEGA automation technologies
  • Structured Query Language (SQL) programming and/or DB admin experience
  • Demonstrated experience with IT system lifecycle management (administration of a system or asset from provisioning through operations and into retirement)
  • Experience in assessing a broad range of information solutions and products, particularly in infrastructure design and ERP
  • Working knowledge of Azure
  • Working knowledge with VMware
  • Working knowledge of Progress Chef
  • Working knowledge of PowerShell

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $66,100 to $118,300. The salary range for Connecticut / Nevada residents is $72,800 to $129,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.