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Job Details


Software Backend Engineer - Team Issue Detection


Software Engineer


San Jose, California, United States

The Instana Issue Detection team is looking for a Backend Software Engineer to join our team in San Jose.

At Instana, we process and analyze millions of spans, traces, metrics and events per second in order to provide actionable APM intelligence to our rapidly expanding customer base.

As part of a multi functional team, you'll help expanding Instana’s Issue Detection and Resolution platform. Your role will cover the whole software engineering life cycle from technical design to implementation, quality assurance, delivery to production as well as maintenance and customer support. If you're interested, it is also possible to support the designer of the team on requirements engineering tasks as well as in customer interviews. Together with your peers, you'll work on a Java based streaming backend, which is connected via gRPC and leverages Dropwizard, Kafka and Clickhouse mainly. In close collaboration with the two other teams, you'll contribute to create the best issue detection and resolution platform on the market for our customers.

Your Role and Responsibilities
As a member of the Issue Detection team your responsibilities will include:
• Collaborate with Product Management and implement feature roadmaps
• Work on innovative AI/ML solutions for issue detection
• Leverage modern tools and techniques to develop clean, efficient and reusable code
• Contribute to performance optimization
• Review code and promote test automation
• Handle issues reported by our customers

Required Technical and Professional Expertise
  • 5+ years programming experience in Java, J2EE, Spring MVC, and JavaScript.
  • Experience in developing microservices for distributed systems.
  • Experience in container technologies like docker, Kubernetes.
  • Experience with DevOps, CICD tools like Jenkins, Maven, Ansible
  • Experience in automation testing frameworks like Junit, Mockito, Spring Test, Cypress.
  • Good code writing discipline and an eye for code efficiency
  • Strong analytical thinking and problem-solving techniques
  • Fluent in written and spoken English

Preferred Technical and Professional Expertise
  • Experience working in cloud service providers like IBM Cloud, AWS, Google, Azure.
  • Experience with functional reactive programming paradigm like Project Reactor

About Business Unit
IBM Software infuses core business operations with intelligence—from machine learning to generative AI—to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM’s AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM’s hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments—a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

Your Life @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBM
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement
IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
- Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

We consider qualified applicants with criminal histories, consistent with applicable law.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.