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Job Details


Sr. Systems Administrator

Technology

Systems Administrator

No

Charlottesville, Virginia, United States

Description

Leidos is seeking a Senior Systems Administrator with vast experience supporting a wide range of services in a large IT Environment. The administrator will be expected to perform advanced systems support to include installation, operations & maintenance, integration, and troubleshooting to maintain optimum Information Technology (IT) system operations. Some areas of expected support will cover troubleshooting desktop systems, refreshing hardware, troubleshooting network connectivity between the desk and switch and between switches and external circuits, troubleshooting racked servers and corresponding network switches or other components within the data center. This individual will work in a team environment to ensure mission needs are met and ensure functionality of capabilities for the customers.

Responsibilities and tasks may include some or all of the following:

  • Perform advanced systems installation, operation, integration, and troubleshooting to maintain optimum Information Technology (IT) system operations.

  • Provide installation of and troubleshooting support for Desktops (Thin and Thick clients), printers, monitors, KVMs, phones, scanners.

  • Deploys a wide variety of new hardware, software, and the upgrade of existing installations.

  • Understanding of computer network concepts (network hardware, cable management, IP address management)

  • Provide support implementation, troubleshooting and maintenance of mobile devices

  • Monitor system performance, troubleshoot issues, and proactively address potential problems to minimize downtime.

  • Respond to system alerts and security incidents, conducting thorough investigations and implementing appropriate remediation measures as requested by Cyber Security.

  • Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements.

  • Develop solutions to complex technical issues.

  • Provide follow-up reports (technical findings, feedback, resolution steps taken) for root cause analysis, engineering technical assessment and process improvement initiatives.

  • Support customer requirements in a 24/7/365 environment and schedule.

  • Update operations and maintenance documentation for 24/7/365 IT Operations Center personnel.

  • Mentor junior team members and may supervise others.

Basic Qualifications:

  • Experience deploying a wide variety of new hardware, software, and the upgrade of existing installations.

  • Experience with interacting with customers to handle service inquiries and problems.

  • Experience with Tier 2 system administration.

  • Experience troubleshooting issues in a growing environment.

  • Time management skills.

  • Strong oral and written communications skills.

  • Track record of working effectively within a team, and support to peers toward improved processes and results.

  • Experience with support ticket management systems such as Service Now

  • Experience mentoring and/or supervising others.

  • Candidate must, at a minimum, meet DoD 8570.11- IAT Level II certification requirements (currently Security+ CE, CCNA-Security, GSEC, or SSCP)

Security Clearance Required to be Considered:

  • TS/SCI with Poly is required for this position or TS/SCI and willingness to get a poly.

  • Due to the nature of the government contracts, US Citizenship is required.

Education:

  • Must have a Bachelors degree with 8 or more years of prior relevant experience or Masters with 6 or more years of prior relevant experience. Years of experience may be used in lieu of a degree.

Must be willing to travel.

Pay Range:

Pay Range $87,100.00 - $157,450.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Original Posting Date:

11/01/2023

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.