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Job Details

Systems Admin/Help Desk


Systems Administrator


Hurlburt Field, Florida, United States


Work Where it Matters

Compass Point, an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At Compass Point, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders , Compass Point provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers , Compass Point delivers a broad range of skilled IT services, including data-centric services, software development, IT infrastructure modernization, managed IT services, and more.

As a Compass Point employee , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

Job Summary:

Compass Point is looking for a Systems Analyst (Part-time) to join our team supporting USSOCOM. In this role, you will be a part of an enterprise IT Service Management (ITSM) process across SOFPREP’s specialized software tools and networks. The position provides day to day support to facilitating the team’s custom development, operation & maintenance, enhancement/modernization, and cybersecurity/Risk Management Framework (RMF) support to SOFPREP-owned infrastructure or technology assets. This is also in support of maintenance and enhancement of the SPPN domain and interfaces within the SOF Information Enterprise (SIE).

IT service management, Information Technology Infrastructure Library (ITIL), and other relevant domains. Veterans encouraged to apply. This position is a part time role and below are representative activities for this role.


Job Responsibilities:

  • Administers, develops, runs tests, implements, and maintains operating system and related software.
  • Establishes and implements standards for computer operations for compatibility between hardware and software, according to specifications and parameters.
  • Troubleshoots and resolves software, operating system, and networking problems.
  • Schedules, performs, and monitors system backups and performs data recoveries.
  • Recommends hardware and software upgrades according to growth statistics and disk space forecasts.
  • Provides technical support for system users.
  • Performs work under direct supervision.
  • Handles basic issues and problems and refers more complex issues to higher-level staff.


Minimum Qualifications:

  • Bachelor’s degree in technical discipline or equivalent (relevant professional experience or military service is an acceptable substitute) or 3-5 year of relevant working experience.
  • Active DoD Secret Clearance or ability to obtain & maintain one is required.
  • Must possess one or one of the following: A+, Security+, Cloud+, ITIL
  • Demonstrated experience with IT Service Management (ITSM) Process supporting DoD or similar environment
  • Understanding of ITIL, agile methodologies, DoD Risk Management/Security policies
  • Strong written and verbal communication skill
  • Additional duties as assigned or required.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at or [Register to View] (information about job applications status is not available at this contact information).

Job: Information Technology

Travel: None

Organization: Compass Point

Clearance: Able to Obtain Secret

Work Type: On-Site

Remote: No

ReqID: 2024-11290