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Job Details

IT Systems Engineer - Remote


Systems Engineer


San Antonio, Texas, United States

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life’s best work.(sm)

The IT Systems Engineer will be responsible for facilitating key activities around infrastructure management and quality control for IT environments at WellMed. You will work closely with Development and Infrastructure teams as well as the Environment Coordinator and Release Manager to ensure effective administration of environment configurations on a project-by-project basis. You will provision new environments as necessary, and plan and implement infrastructure improvements to ensure optimal environment health.

The IT Systems Engineer will be responsible for establishing standards and processes around how environments are managed and configured. You will implement key environment measures and quality standards to monitor and ensure environment health. You will be responsible for designing and implementing key technical processes to maintain alignment between pre-production environments and production environments. You will be tasked with ensuring that automation best practices are incorporated to optimize configuration management activities and streamline releases.

This position is a highly visible role that requires the ability to understand complex interactions between systems, applications, databases and services hosted and evaluate the impact of changes or additions to each. It will require solid coordination and communication skills to work effectively with stakeholders and with the Infrastructure and broader Operations teams to ensure that releases are successful.

You’ll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Create and execute an overall environment strategy
  • Establish standards for all environments and establish process controls to ensure environments are synchronized
  • Manage software and hardware configuration changes to environments and base configurations for technical assets
  • Develop and maintain quality control measures for all environments
  • Interface with Infrastructure and Operations groups as well the Environment Coordinator to ensure effective management of environment configurations
  • Document technical dependencies and align with standard environment configurations
  • Identify infrastructure dependencies for end-to-end testing within major projects
  • Develop, maintain and mature processes and procedures for configuration management
  • Create, manage, and monitor Service Level Agreements (SLA) for environments
  • Leverage DevOps knowledge to automate key activities within environment provisioning and maintenance processes
  • Perform all other related duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor’s degree in Computer Science, Information Systems, or related field (8 years of comparable work experience may be substituted in lieu of a bachelor’s degree)
  • 4+ years of Release/Deployment/Configuration Management experience
  • 4+ years of experience managing infrastructure and a diverse set of software environments
  • 2+ years of experience with environment, deployment, and test automation tools
  • Expert knowledge of software and system development lifecycles3
  • Demonstrated effective leadership and analytical skills
  • Demonstrated ability to coordinate cross-functional work teams toward task completion
  • Proven ability to facilitate meetings and garner consensus among groups
  • Proven ability to communicate complex technical information in concise terms

Preferred Qualifications:

  • Experience with ServiceNow (development / CMDB)
  • Windows platform experience
  • Experience with the DevOps methodology in fast-paced technology landscapes
  • Experience with the following environments/systems: Medical Claims, Utilization, Disease, Management Systems, and EMR Platforms.
  • Solid understanding of project management principles

Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 550,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)

WellMed was founded in 1990 with a vision of being a physician-led company that could change the face of healthcare delivery for seniors. Through the WellMed Care Model, we specialize in helping our patients stay healthy by providing the care they need from doctors who care about them. We partner with multiple Medicare Advantage health plans in Texas and Florida and look forward to continuing growth.

California, Colorado, Connecticut, Nevada, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New York, Rhode Island or Washington residents is $85,000 to $167,300. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.