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Job Details
IBM
2024 Infrastructure Technical Support Professional Intern
Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
Required Technical and Professional Expertise
Preferred Technical and Professional Expertise
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
Debuggers, creative problem solvers, and solution finders wanted. DFSMS (Data Facility Storage Management Subsystem) Technical Support is looking for summer interns. Do you enjoy scavenger hunts, puzzles, alternative numbering systems, and complex programming analysis? Then we may be looking for you!! Client Support is an always-changing and exciting industry with room to exercise your creative muscles in a way that directly benefits IBM clients all over the world. You will be working with a team of well-known experts in the mainframe industry –with many patents and publications to show for it –to solve complex and technical defect-related problems.
This position includes an introduction to customer support for the DFSMS family of products in addition to a software development project. Job responsibilities involve working within a team of other summer interns on a support tooling project while gaining real customer support experience through assisting in the analysis and resolution of customer-reported problems. Team members will also gain experience in managing customer situations and maintaining customer satisfaction.
This position includes an introduction to customer support for the DFSMS family of products in addition to a software development project. Job responsibilities involve working within a team of other summer interns on a support tooling project while gaining real customer support experience through assisting in the analysis and resolution of customer-reported problems. Team members will also gain experience in managing customer situations and maintaining customer satisfaction.
Required Technical and Professional Expertise
- Good written and verbal communication skills and a strong programming or engineering background
Preferred Technical and Professional Expertise
- Any z/OS and Mainframe experience is a big plus
- Pursuing a STEM or Information Technology related bachelor's degree
About Business Unit
Your Life @ IBM
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
About IBM
Location Statement
Being You @ IBM
