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Job Details

Freight Claims Administrator

Transportation and Logistics



PORTLAND/CLACKAMAS, Oregon, United States

Ashley Pacific Northwest provides full-service logistics support to customers and safe and reliable transportation hauling the country’s most essential freight. We take pride in and value the importance of strong customer relationships and are committed to our award-winning, industry-recognized professional drivers.

Title: Freight Claims Administrator

What will you do?

The Claims Administrator will adjudicate all liability, physical damage, and cargo claims incurred on equipment, property, and hauled loads. The role will also administer all Washington state workers’ compensation claims.

Responsibilities Include:

Prepare and respond to claims for, or against the company ensuring all documentation, including statements, photographs, repair estimates, and market value are accurately reflected.

File detailed subrogation claims on behalf of the organization.

Ongoing claims management including communicating, invoicing, tracking, collecting, and/or approving for payment from direct, insurance, or third parties.

Administer all Worker’s Compensation claims from start to finish, including first report of injury, time loss or medical only, light duty return-to-work program, and physicians release to the job of injury.

Ensure ongoing communication with injured associates, fleet managers, human resources, and the safety department with status updates and pertinent information for each claim.

What will you need?

Two years prior experience in a Claims Administrator role with Washington State Workers.

Compensation responsibility is required.

Previous experience in a logistics/transportation company is preferred

Bachelor’s Degree from an accredited University in a Business or related field is preferred, or two or more years of related experience and/or training, or an equivalent combination of education and experience

Who Are We?

We offer competitive pay and excellent benefits!

We are a multi-billion-dollar company and the largest manufacturer of furniture in the world and offer one of the industry’s broadest product assortments at over 20,000 storefronts in 123 countries.

Growth-Focused is one of our core values. We are dedicated to helping you grow with us through training, mentoring, coaching, and investing in the latest design tools, production equipment, and new technologies.

Environmental efforts are a priority as we continually seek to recycle, reuse and replenish every day.

Millions of dollars are contributed annually to local and national charities as we seek to improve people’s lives worldwide.

We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates, only those meeting specific position requirements may be contacted. Principals Only.

At Ashley, we believe in providing you flexibility for you and your family. When you join our family, you are eligible to participate in our comprehensive Benefits programs which include Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), Paid Holidays, 80 Hours of Paid Vacation, Paid Sick Leave and Profit Sharing. Benefits may vary based on position and location, so we encourage you to speak with the recruiting team during the interview process.