Senior Logistics Support Analyst - Plainfield, Indiana

About Stryker

Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine. Learn more about our award-winning organization by visiting stryker.com

Who we want-

• Data translators. Highly effective communicators who can transform data findings into recommendations to compose reports and executive level presentations.

• Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data, and insights to drive continuous improvement in functions.

• Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.

What you will do-

The Logistics Support Analyst is a combined position that includes both warehouse analysis and divisional/plant support responsibilities. You will facilitate the successful execution of business processes in the central distribution operations and coordinate projects to improve cost, quality and services. You will train to be the bridge between Stryker and the 3PL provider.

Additional responsibilities:

• Collect data on every step of the supply chain, from put-away to delivery, and maintain databases to safely store information

• Audit, trend and analyze 3PL systems, procedures and daily activities related to inventory and shipments

• Analyze all steps of the warehouse supply chain; this includes looking at statistical data to spot ways to streamline logistics, maximize productivity and improve the customer experience

• Investigate delivery claims from customers, following the path of the shipment from receipt to delivery to spot problems and verify customer claims

• Assist customers with tracking shipments and address any problems or complaints they have with deliveries

• Communicate and present ideas, projects, and metrics to the appropriate people in the organization, including senior executives, customers and strategic partners

• Make suggestions to all staff members involved in the supply chain to find ways to reduce costs and increase company profits

What you need-

• Bachelor’s degree required; concentration in Supply Chain Management/Logistics, or related program preferred

• 2+ years’ experience in Logistics, Supply Chain Management or Customer Care-related roles required

• Program/project management professional certification -preferred

• Demonstrated ability to develop effective reporting used to solve customer care related concerns -preferred

• Demonstrated initiative of partnering with diverse team members and outside sources as required -preferred

Know someone at Stryker?

Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program.