IT Project Manager (Penske Logistics)

IT Project Manager (Penske Logistics) (Job Number: 2305903 )

Position Summary:

The IT Project Manager is responsible for the overall direction, monitoring execution, completion, and budget of a project. This individual will be responsible for the project planning and to coordinate all project activities to ensure that the goals or objectives of a project are accomplished on schedule, within budget, and with quality results that meet or exceed the customer expectation. The project activities will include but are not limited to requirements definition, solution design, quality assurance testing, solution implementation, issue and risk management, managing effective relationships with the customer, IT and third-party vendors and project closure. This position requires the management of multiple minor to major enterprise projects or teams simultaneously while coordinating resources across the company and third-party vendors to effectively deliver the solution. This position will be the liaison between the customer and IT when delivering the solution.

This position will require the management of enterprise programs, which may include multiple major or minor projects and multiple cross-functional teams in a single program, simultaneously while coordinating resources across the company and third-party vendors to effectively deliver the solution.

The position will require this individual to champion, support, mentor, and drive improvement within the Penske Project Management Methodology and supporting tools. This individual will demonstrate strong leadership skills and proven strengths in creating, implementing, and managing change, with a focus on satisfying customer needs.

Major Responsibilities:

Project Management

• Manage multiple projects, assignments, and priorities simultaneously.
• Establish clear expectations with the project team and project stakeholders. Ensure proper documentation and sign-off process.
• Develop and maintain an accurate project plan that includes a work plan with all project activity, a resource plan, and the project estimate (effort/duration/cost).
• Lead application road mapping exercises.
• Monitor all project activity, resources, and costs to ensure the project remains on scope, on schedule, and on budget and that no or minimal rework will be required.
• Effectively communicate the project status, project scope, scope changes, project plan, open items, issues, and risks to the project team.
• Maintain accurate information in the standard project tracking tools and accurate project documentation.
• Manage IT implementation, including user training, roll-out plan, user feedback, and resolutions.
• Manage sustainment plan, including post-launch monitoring, adoption/success metrics, issue management, and resolutions.
• Facilitate effective meetings by planning and being prepared.

Customer Experience

• Promote a high customer service approach and attitude.
• Manage projects and assignments effectively to ensure that the customer objectives are achieved with quality results.
• Improve internal customer relationships (with mid-level to senior managers).

People / Resource Management

• Improve relationships with the project team, peers, external vendors and management.
• Cooperate with and encourage others to work as a team. Foster positive, open, honest, and constructive communication.
• Set priorities for self and assigned resources.
• Delegate and assign tasks to the project team.
• Proactively recognize and reward the project team.
• Provide constructive input to management regarding associates assigned to projects.

Technology

• Demonstrate advanced experience using project management tools.
• Demonstrate advanced experience using Sprint Planning Tools (Microsoft DevOps, JIRA) and the standard Microsoft Office tools.
• Communicate technical concepts in a clear, concise manner.
• Research, evaluate, and recommend new tools, technology, or best practices to improve project performance and the standard process.

Analytics

• Perform complex problem and data analysis to determine the root cause and recommend alternative solutions.
• Develop standard reports to track, monitor, and measure overall project performance (scope, schedule, issues, cost, risks, and quality).

Other

• Understand, provide support, champion, and facilitate compliance with the standard project management and development processes.
• Structure, prepare and deliver effective presentations to peers and management.
• Recommend policies and procedures for the standard process and tools.
• Recommend process changes and controls based on analysis results to improve the standard process and tools.

Education and Experience Requirements:

• Bachelor's Degree-Business Administration or Computer Science
• 3-7 years of proven project management experience involving application development, infrastructure implementations, and process improvement initiatives.
• 1-2 years of company experience
• Project management training or formal project management training - preferred.
• GE Six Sigma Green Belt or Black Belt Certification - preferred
• Formal training of the Software Development Lifecycle or Application Development Lifecycle, methodologies, and standards.

Knowledge and Skill Requirements:

• Ability to effectively manage multiple projects, assignments, and priorities simultaneously.
• Project Management Skills
• Communication Skills: verbal and written - internally, externally, and at all levels
• Customer Service Skills
• Time Management / Organizational Skills
• Research and Analytical Skills
• Problem Analysis and Solving Skills
• Vendor Management Skills
• Detail-oriented with a strong focus on documentation skills.
• Relationship Building / Interpersonal Skills
• Presentation Skills
• Facilitation Skills
• Leadership Skills
• Required Computer Skills: Sprint Planning Tools (Azure DevOps, JIRA), Microsoft Office products – Outlook, Word, Excel, PowerPoint, Access, Visio, and Project.

Work Locations :

Reading, PA 19607

Primary Location : United States-Pennsylvania-Reading

Job : Information Technology

Penske Oracle Job (US & CA only do not edit): : PL.Technical Project Manager

Req ID: 2305903