PwC Measurement & Analytics in Kansas City, Missouri

A career in Learning and Development, within Internal Firm Services, will provide you with the opportunity to contribute to the success of our people by developing quality and relevant learning initiatives that constantly improve the PwC experience. You’ll help us identify and source the best instructors, develop learning and performance improvement solutions across traditional and virtual classroom environments, and consult with other areas of the Firm to ensure our curriculums and initiatives support the PwC strategy.

As part of our Learning and Development Reporting team, you’ll provide leadership with targeted metrics that assist them in making informed learning and development decisions. You’ll help the team with analytics around training attendance, module review, learning gaps, and other workforce or technological needs that support our learning and development initiatives.

Responsibilities

As a Manager, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:

  • Proactively assist in the management of a portfolio of clients, while reporting to Senior Managers and above

  • Be involved in the financial management of clients

  • Be actively involved in business development activities to help identify and research opportunities on new/existing clients

  • Contribute to the development of your own and team’s technical acumen

  • Develop strategies to solve complex technical challenges

  • Assist in the management and delivering of large projects

  • Train, coach, and supervise staff

  • Keep up to date with local and national business and economic issues

  • Continue to develop internal relationships and your PwC brand

Job Requirements and Preferences :

Basic Qualifications :

Minimum Degree Required :

High School Diploma

Minimum Years of Experience :

4 year(s)

Preferred Qualifications :

Degree Preferred :

Bachelor Degree

Preferred Knowledge/Skills :

Demonstrates extensive knowledge and/or a proven record of success as a team leader in the following areas:

  • Advancing corporate learning measurement strategy;

  • Designing research methods to evaluate a broad range of adult learning interventions in an effort to improve learner outcomes and optimize organizational performance;

  • Identifying measurement requirements of learning programs, curriculums, and overall firm L&D strategy;

  • Consulting on data collection techniques and systems; - Managing data extraction, transformation, quality assurance, and cleaning processes;

  • Analyzing and identifying meaningful trends in large complex data sets;

  • Working with learning technologies including Learning Management Systems, content delivery platforms, Learning Record Stores, and relevant integration standards (e.g., xAPI, SCORM, AICC); - Developing reports, interactive dashboards, and data visualizations; and,

  • Communicating the story of learning data to a non-technical audience.

Demonstrates extensive abilities and/or a proven record of success as a team leader in the following areas:

  • Utilizing and applying quantitative, qualitative and mixed methods research design in the educational and organizational psychology sciences;

  • Utilizing and applying data analysis tools (e.g., exploratory, data mining, regression/predictive techniques, multivariate, cluster, network analysis, etc.) and statistical software specialization into projects (e.g., R, SPSS, SAS, etc.);

  • Utilizing and applying computer programing skills as applied to data acquisition, analysis, reporting, and visualization (R, Python, JSON, SQL, d3.js);

  • Utilizing and applying data warehousing skills, ETL processes, structured relational databases, and the combining of disparate data sources;

  • Utilizing business intelligence tools to develop reports, visualizations, and interactive web based dashboards (e.g., Microstrategy, visual insight dashboard, Qlik view, Tableau, d3.js, etc.);

  • Implementing xAPI across a complex learning technology ecosystem, partnering with stakeholders and instructional designers to optimize data capture to drive continuous improvement and learning effectiveness;

  • Evaluating data quality and designing processes to identify and correct data quality issues;

  • Coaching and developing junior team members; and,

  • Influencing stakeholders to take action based on data and drive continuous improvement of the L&D function.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law.