IBM JBoss Service Offering Manager / SME in KATOWICE, Poland

Job Description

IBM Client Innovation Center Wroclaw & Katowice is now hiring experienced JBoss SOM/SME

Experience new and diverse professional challenges. Take your career further with IBM’s Client Innovation Center in Wroclaw & Katowice. Be part of a multicultural team that helps our clients to transform how their IT services are delivered. You will discover a friendly team-focused environment: an inspiring workplace that provides an open and collaborative culture. Enjoy varied and challenging work - and grow your expertise through training and career development tailored to you. Shape your future by joining a global team that has driven client success for more than 100 years.

As a Service Offering Manager you will design, develop and maintain automated operations and delivery framework in particular technology needed by the client. Your responsibilities as a Service Offering Manager / Subject Matter Expert will include:

  • Develop Customers Business needs in RedHat Jboss

  • Develop Customers Business needs in Redhat Jboss Fuse

  • Develop Jboss for automatic Rollouts

  • Test and implementation of new Versions or Hotfixes released by the vendor

  • Prepare Jboss environment for User Acceptance Test (UAT)

  • Maintain the Customer environment where Jboss is implemented

  • Maintain existing documents like System or User Manual and creating new if needed

  • Create change and installation plan inside Service Manager (IBM SmartCloud Control Desk)

  • Interact with vendor Support team for problem solving, application improvements, Identify problems, propose alternatives and provide support to negotiate solutions with all involved parties

  • Debug complex errors which can't be handled from second Level

  • Analyze requirements, documents and agrees with business and/or customer IT department

  • Efficiently manage of operational activities within unexpected/stressful situations

  • Perform researches of new solutions

  • Support in decisions making process related to operational activities, taking into consideration pro and counterarguments

  • Identify opportunities to improve activity, processes and regulations

  • Performs all described requirements in complex daily environment on a competitive level, with accuracy, quality and per schedule

  • Awareness regarding Information Security

  • Solid communication, negotiation and interaction skills, decision taker, good presentation skills

  • Bringing together Customers Needs with technical possibilities

  • Willing to work on “call duty”

Additional benefits:

  • Training and certifications

  • Private medical package and insurance package

  • Multisport Card

  • Working on international projects in multicultural teams

  • Good to be an IBMer discounts

  • Cinema & trips for IBMers

  • Language classes

  • Summer camps for children

Required Technical and Professional Expertise

  • English (both written and spoken),

  • Deep knowledge of Jboss,

  • Skilled in Java EE related technologies such as: JMS/MQ/HornetQ/Fuse,JDBC,

  • Network (OSI layer),

  • Operating System (kernel behavior) knowledge,

  • Linux scripting (bash/jacl/jython/perl/python scripting)

  • basic skills in PowerShell.

Preferred Tech and Prof Experience

  • E2E service implementation in complex environment,

  • IBM SmartCloud Control Desk basic knowledge,

  • Configuration management tools (puppet, chef, ansible)

  • RES scripting experience,

  • DevOps tools: Jenkins, git, or other

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.