IBM Junior Citrix Specialist in KATOWICE, Poland

Job Description

Your future made with IBM

IBM Client Innovation Center Wroclaw & Katowice is now hiring experienced professionals!

Experience new and diverse professional challenges. Take your career further with IBM’s Client Innovation Center Wroclaw & Katowice. Be part of a multicultural team that helps our clients to transform how their IT services are delivered. You will discover a friendly team-focused environment: an inspiring workplace that provides an open and collaborative culture. Enjoy varied and challenging work - and grow your expertise through training and career development tailored to you. Shape your future by joining a global team that has driven client success for more than 100 years.

Citrix IT Specialist will provide support of Citrix environments being a member of a 3rd level team. In this role the specialist will be responsible for ensuring system accessibility, functionality and stability, working around Incident/Problem/Change management processes.

Day to day activities:

  • Troubleshooting and resolving issues

  • Supporting user queries and customer advices

  • Proactively addressing potential issues, that may impact customer’s services

  • Implementing global best practices in server operation

  • Providing reports of infrastructure performance

  • Cooperation with other teams towards problem resolution/avoidance

  • In addition to BAU support, there will be an opportunity to participate in short and long-term projects around infrastructure improvement, upgrades and migrations, adding visible values to customer business


  • Experience in Citrix XenApp / XenDesktop administration

  • Experience in supporting of Citrix XenApp 6.x / 7.x and XenDesktop 5.x or 7.x enterprise environments

  • Knowledge in Master Image implementation used in Citrix XenDesktop MCS or Provisioning solutions

  • Experience in MS Windows Server 2008/2012 administration

  • Experience in High Availability solutions

  • Expertise in server installation and configuration

  • Working experience in TCP/IP, DHCP and DNS

  • Work experience with Remote Desktop Service

  • Strong Analytic skills, focus on problem determination

  • Excellent team working balanced with independence in problem resolution


  • Microsoft or Citrix certifications

  • Advanced Active Directory skills

  • Power Shell scripting

  • Practical knowledge of Windows Server 2003/2008/2012 environment

  • Hypervisor solutions: VMware, XenServer, Hyper-V

  • Nice to have knowledge and experience with at least Citrix Netscaler Access Gateway

  • Experience with App-V, Hyper-V / SCVMM, AppSense DesktopNow, Knowledge of database SQL

Additional Benefits:

  • Trainings and certifications

  • Private medical package and insurance package

  • Multisport Card

  • Working on international projects in multicultural teams

  • Good to be an IBMer discounts

  • Cinema & trips for IBMers

  • Language classes

  • Summer camps for children

Required Technical and Professional Expertise

As in Job Description above

Preferred Tech and Prof Experience

As in Job Description above

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.