Cummins Inc. Parts Advisor in Kenner, Louisiana

Parts Advisor


Responsible for through-the-shop and over-the-counter parts sales, cores, parts stocking, ordering, receiving, returns, cycle counting, and physical inventory.

  • Sales - Greet customers promptly and courteously at the counter or on the telephone. - Determine customer

needs. - Understand entire task - Advise customer and sell all parts necessary - Up sell additional service

products - Order parts for the shop and over-the-counter customers. - "Pull" parts and deliver to the shop or

counter customers. - Apply part numbers to BMS work orders. - Prepare invoices - Record lost sales

  • Merchandise Handling - Place stock and emergency orders to MSC and Cummins. - Receive parts and material. -

Store parts and material in proper location. - Conduct cycle and physical inventory counts. - Process cores. -

Receive cores - Inspect cores to determine suitability for reuse - Pack and ship cores to Diesel ReCon - Operate

material handling equipment in accordance with manufacturers operating instructions and applicable safety


  • Company Representation - Continually strive to achieve the highest level of credibility and integrity with dealers,

customers, and fellow employees. - Correspondence on the company's behalf should be consistent with sound

business practices and should never jeopardize or compromise the company's position. - Confidential information

should not be distributed outside the department without management's approval. - Maintain proper dress code and

appearance, consistent with surroundings and customer acceptance. - Develop high levels of inter-departmental

support, being sensitive to the needs of other departments within the company.

  • General - Consider this position as primary employment and hold no other jobs with our competitors, customers, or

suppliers. - Continually strive to reduce company operating costs by eliminating waste. - Follow all safety

procedures and report all accidents. - Adhere to all company and departmental personnel policies and procedures.


Education: High school diploma/GED or relevant experience.

Experience: Two years parts or service experience.

Computer Skills: MS Word, MS Excel, MS Power Point, Lotus Notes, BMS

Locally valid driving permit/license.

Thorough knowledge of Cummins parts business.

At Cummins, we are dedicated to diversity in the workplace and our policy is to provide equal employment opportunities to all qualified persons without regard to race, age, color, sex, religion, national origin, disability, veteran status, sexual orientation, gender identity and/or expression or other status protected by law.


Primary Location United States-Louisiana-New Orleans-US, LA, Kenner, Cummins Mid-South New Orleans

Job Type Experienced - Professional / Office

Recruitment Job Type Office

Job Posting Apr 10, 2018, 2:29:26 PM

Unposting Date Ongoing

Req ID: 1800023S