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Marsh & McLennan Personal Lines Insurance Broker- Home and Auto Insurance in Kitchener, Ontario

Marsh is looking for an energetic, service oriented insurance professional to join our Kitchener team. Personal Lines Insurance Broker- Group Home and Auto What you can expect: Marsh is a growth organization with a strong reputation and stability in the marketplace. We are an industry leader and provide exceptional compensation and comprehensive benefits package starting day one. Marsh also offers an exceptional pension plan with contribution options to suit the employee and an employee/ employer matched stock plan. We offer a fast paced, friendly, team environment where employees are encouraged and empowered to assist and protect clients to ensure their assets are protected. We offer a career where no two days are the same. This role provides lots of variety through social client interactions in a variety of modes. We offer a culture of collaboration, empowerment, personal and professional growth with a strong emphasis on providing best in class service. We offer a comprehensive 6 week training program and ongoing professional development. We are committed to giving employees the knowledge they need. We offer a variety of shifts that allow employees the ability to balance their work and home life. We will count on you to: Respond to client requests and inquiries across a number of channels in a prompt and professional manner and process timely and accurate completion and/or submission of client requests in accordance with carrier guidelines. Ability to analyze, counsel and recommend coverages, identify and fill coverage gaps, identify cross sell opportunities etc. Ability to provide quotations, explain and select coverages based on a thorough needs analysis, prepare applications and submit in accordance with carrier guidelines and timelines Ability to complete annual renewal reviews to ensure client needs from coverage and pricing perspective are maintained Ability to obtain claims information in an empathetic, accurate and delicate manner and submit to the carrier in a timely manner Ability to re-underwrite files to ensure policy information and documentation remains up to date. What you need to have: RIBO license preferred and/or the ability to obtain College/university degree considered an asset 1-2 years’ work experience in personal lines insurance Position starts on the 10-6 shift with the ability to graduate to an earlier shift as business needs shift. Note: all employees are required to participate in the late shift rotation once per week.(12-7pm) What makes you stand out: Experience working in a call center environment Experience with a Broker Management System (TAM) Previous customer service experience Working towards the completion of CAIB and/or CIP Marsh is a global leader in insurance broking and risk management. In more than 130 countries, our experts in every facet of risk and across industries help clients to anticipate, quantify, and more fully understand the range of risks they face. We work with clients of all sizes to define, design, and deliver innovative solutions to better quantify and manage risk. We offer risk management, risk consulting, insurance broking, alternative risk financing, and insurance program management services to businesses, government entities, organizations, and individuals around the world. To every client interaction we bring an unmatched combination of deep intellectual capital, industry-specific expertise, global experience, and collaboration. Since 1871, clients have relied on Marsh for trusted advice, to represent their interests in the marketplace, make sense of an increasingly complex world, and help turn risks into new opportunities for growth. Our more than 30,000 colleagues work on behalf of our clients, who are enterprises of all sizes in every industry, and include individuals, multinational organizations, and government entities worldwide. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Visit for more information and follow us on LinkedIn and Twitter @MarshGlobal Marsh and its separately incorporated operating entities around the world are part of Marsh & McLennan Companies, a publicly held company (ticker symbol: MMC). In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or a medical need, feel free to contact Monika Cieslinski at (905) 755-2064 or For more information about our company, please visit us at: We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at: . R_090453-en R_090453