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American Water Customer Service Technician S2958 in Kokomo, Indiana

Founded in 1886, American Water is the largest and most geographically diverse publicly traded U.S. water and wastewater utility company. With headquarters in Camden, NJ, the company employs over 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 46 states. To learn more about American Water and additional career opportunities, visit

Primary Role

Responsible for operating and maintaining the water production and distribution system.

Key Accountabilities

Reads meters.

Performs meter change outs.

Upload/Downloads meter routes.

Performs leak detection.

Performs emergency shut off/ons

Performs light or routine maintenance when needed.



Must have mechanical knowledge.


Must have the ability to work with minimum supervision. Computer literacy required. Ability to pay attention to detail. Must have mechanical knowledge. Ability to earn water certification.



Less than 1 year experience


High school diploma or general education degree (GED).

Licenses & Certifications

Must possess a valid state driver’s license. Ability to earn water certification.


Champions safety

Customer obsessed

Cultivates innovation

Nimble learning

Drives Results


  • Join American Water...We Keep Life Flowing*™

  • American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants* based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.