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Shell IT Application SME in Kuala Lumpur, Malaysia


Job Title:

IT Application SME

No. of Positions:


Job Description:

Make a Difference

If you are an IT expert with experience in Business Analysis, programming and possess solution architect skills, then this is your chance to be part of Shell.

What's the role?

  • The IT Application SME is responsible for identifying and defining the business needs of their clients and stakeholders and helping to determine solutions to meet business needs or resolve business problems. This work is typically within a specific business area. The role may be part of an IT project development environment or an individual contributor to the business interface. Will interface directly to users from an oil and gas Upstream line of business.

  • Proficient in operational activities and business strategy.

  • Understands the industry and business positioning among competitors. Experience in the oil and gas industry is a plus

  • Identifies the main stakeholders. Gaining proficiency in stakeholder management activities.

  • Has experience in working with the business; understands a single operating unit’s structure, functions, and processes.

  • Attends local/regional & global IT BA meetings and webcasts.

  • Utilizes best practices and provides feedback on existing processes.

Auto req ID:



IT Project & Programme Management

Country of Work Location:


Employment Type:

Full Time

Company Description:

Shell is a global leader in power, energy, and gas technology and is working to meet increasing energy demand and supply challenges by delivering smarter products and cleaner energy, infrastructure, and by developing new energy sources while addressing the impact on the environment. Malaysia is one of Shell’s heartlands. The history of Royal Dutch Shell in Malaysia started more than 125 years. Today, Shell maintains a strong multi-faceted presence in the country through our longer-term investments, innovation-sharing, and impact to local communities. We helped pioneer Malaysia’s oil and gas industry and fuelled its growth. We discovered Malaysia’s first oil onshore, then took the industry offshore, and most recently into the technically-challenging depths of Deepwater. Shell’s strong retail network fuels the journeys of millions of Malaysian motorists every day. In fact, Shell is even able to offer one of the most differentiated fuel and lubricant products, some of which were pioneered right here in the country. We fuelled the ambitions of Malaysians: whether the generations of retail business partners; thousands of Shell scholars over the years; young entrepreneurs from our LiveWire programme; or Shell staff and alumni who are Malaysian luminaries today. Shell continues to be one of the top employers in Malaysia with thousands employed in our upstream, midstream and downstream businesses, as well as in our service and support functions.


Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.

Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.

The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

Shell is an Equal Opportunity Employer.

Work Location:

Kuala Lumpur


What we need from you

  • At least 4 - 6 years of experience with 2 years related to IT solutions project

  • Has hands-on experience in designing and developing business solution

  • Has knowledge of IT Business Analysis, the technology involved and current developments

  • Data analysis & analytics skills is an advantage

  • Experience in using Upstream IT application/software is desired

  • Understands business analysis (BA) knowledge areas and developing proficiency in the BA knowledge areas.

  • Influential at team level through oral presentations, business cases, and investment proposals.

  • Works to required standards and understands and uses appropriate methods, tools, and applications

  • Able to practice agile away from working and take responsibility for assigned projects or initiatives or even application

City, State (if applicable):

Kuala Lumpur