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Deloitte Business Analyst Solution Manager - Workforce Insights - USDC in Lake Mary, Florida

Business Analyst Solution Manager - Workforce Insights

Workforce Insights is new technology-enabled people analytics offering that is focused on changing the manner in which we engage with our Human Capital clients. Workforce Insights provides an enterprise-class, HR-focused data warehouse with a powerful analytics pipeline and visualization tools to quickly ingest and process HR data source, generate insights, and communicate results.

Work you ll do

As a Business Analyst Solution Manager on the Workforce Insights Product Team, you will lead a team of business analysts who work with product management and product development to develop requirements, wireframes, use cases, and documentation for an HR data warehouse, analytics, and visualization platform. You will work with a variety of stakeholders globally to understand the business issues they are trying to solve, create requirements and user stories to be used by product development to create and implement new reports, analytics, data sources, or other functionality. You will assist with backlog management including prioritizing requirements, planning sprints, and grooming the backlog. You will work with clients and project teams to understand how they use Workforce Insights and recommend improvements. You will build wireframes of reports or UI/UX for use by the development team. You will work with Quality Assurance to build quality in to the development process.

This position requires a highly-motivated, self-starter who can manage multiple projects and deadlines concurrently related to various aspects of product management.

Based out of our US Delivery Centers in Lake Mary Florida or Gilbert Arizona, you will work with the Deloitte Consulting organization to design, develop and build solutions to help clients reimagine, reshape and rewire the competitive fabric of entire industries. If not local to one of these locations, we can help by providing relocation assistance depending on how far you are moving.

Our centers house a multitude of specialists, ranging from systems designers, architects and integrators, to creative digital experts, to cyber risk and human capital professionals. All work together on diverse projects from advanced preconfigured solutions and methodologies, to brand-building and campaign management. We are a unique blend of skills and experiences, yet we underline the value of each individual, providing customized career paths, fostering innovation and knowledge development with a focus on quality. The US Delivery Center supports a collaborative team culture where we work and live close to home with limited travel.


Work with business stakeholders to understand the HR challenges they are trying to solve, and how Workforce Insights can help them solve them.

Document requirements, features, and user stories in MicroFocus ALM Octane that specify how the solutions will be built

Work with product leadership to prioritize the backlog, plan sprints and releases, and manage the functional side of the agile development process

Understand HR business issues and how data, reporting, and analytics can be used to solve them

Apply data journalism to tell stories with HR Data that help HR resources and their business partners improve the impact of their workforce

Work with data scientists to leverage predictive model insights into our designs and solutions

Develop wireframes, process flows, and supporting documents for use by product development in implementing the solutions

Work with customer advisory boards to understand their needs and build them in to the backlog

Lead a team of business analyst resources, managing their workload, performance, and ensuring quality.

Basic Qualifications

Bachelor s degree

5 years of experience in HR, HR Software, and/or HR Software development

Strong knowledge of HR business processes, HR reporting, HR KPIs, etc.

Demonstrated experience working as a Business Analyst in an agile software development life cycle, including experience with writing use cases, journey maps, user stories, etc., preferably within ALM Octane

Demonstrated experience as a team leader, project manager, and coach

Experience with HRMS systems and data models (SAP, Oracle, SuccessFactors, Workday or other HR system)

Knowledge of HR data warehouse and/or data lake concepts

Knowledge of AWS architecture, particularly data and analytics architecture and Redshift

Comfortable working in a collaborative, virtual environment, providing and accepting continuous feedback and support across multiple teams

Proficiency with Microsoft Office applications and Internet applications

Excellent writing skills and ability to communicate effectively

Excellent organizational skills must be able to multi-task

Preferred Qualifications:

Bachelors Degree in computer science or HR management or similar

Experience with using HR systems, and with data conversion, data quality, data migration, reporting, or other aspect of the data model desired

Comfortable working in a collaborative, virtual environment, providing and accepting continuous feedback and support across multiple teams

Proficiency with Microsoft Office applications and Internet applications

Excellent writing skills and ability to communicate effectively

Excellent organizational skills must be able to multi-task

About Deloitte Consulting s Human Capital as a Service

Human Capital as a Service (HCAS) is focused on developing and delivering a Human Capital Platform of products and research, enabling digital organization and helping clients improve their performance and better adapt to disruption in their business. HCAS delivers insights to clients through a modern, digital destination for employees, managers, and HR Professionals. This offering helps organizations to move faster, adapt quickly, learn rapidly, and embrace a dynamic workforce. Learn more about Deloitte's Human Capital as a Service

How you ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.


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Category: Human Capital Consulting

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.