Verizon Supervisor Revenue Assurance - Release Testing in Lake Mary, Florida
What you’ll be doing...
Supervise team responsible for complex, new product / bundle major release project testing.
Deliver positive customer experience by ensuring that all new projects are implemented with appropriate bill impacts; validating from ordering through to billing.
Drive profitability to the business by partnering with IT to manage critical test-environment resources.
Build V-Team culture by working cross-functionally to ensure seamless communication of Revenue Assurance-impacting project data across the organization.
Manage incident resolution end to end overseeing issues discovered during testing and/or account review; following through to resolution.
Ensure good financial controls through complete, accurate production testing; and record retention for same.
Manage and motivate up to 4-6 employees in support of the above.
What we’re looking for...
You’ll need to have:
Bachelor’s degree or four or more years of work experience.
Four or more years of relevant work experience.
Willingness to travel 25% or less.
Even better if you have:
BA/BS in Business, Accounting, or Finance or relevant experience.
Four or more years of directly-related billing systems, controls and/or supervisory experience.
Relevant testing experience: including writing test-cases; reviewing test output; and reporting for same.
Experience in root cause analysis and financial analysis skills.
Knowledge of current testing systems utilized in the release process.
Intermediate level of knowledge in report query and design.
Proficiency in Microsoft Office, especially in Excel.
Strong written and oral communications skills.
When you join Verizon...
You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
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