Armstrong Flooring Inc. Time & Attendance Support Representative in Lancaster, Pennsylvania
Time & Attendance Support Representative
Date: Apr 6, 2018
Location: Lancaster, PA Pennsylvania, US, 17603
Time & Attendance Support Representative
Primary Location: Lancaster, Pennsylvania
Employment Status: Full-Time
Armstrong Flooring, Inc. (AFI) has a job opportunity for a Time & Attendance Support Representative to be located in Lancaster, PA. This individual will ensure timely and accurate processing of hours worked, and benefit hours not worked for all hourly paid employees. This position will communicate with supervisors at locations on a daily basis to ensure the day to day maintenance (editing) and updates are processed as requested. This position will also be required to audit the supervisor updates, along with ensuring accurate and timely approval of all employee records.
Duties and Responsibilities of the Time & Attendance Support Representative:
Ensures timely and accurate processing of employee’s pay, for hourly union and non -union employees, as well as salary production, and non -exempt salary employees.
Possesses knowledge of federal and state (wage and hour) labor laws as related to the calculation of pay for hours worked, as well as payroll related regulations governed by these agencies.
Communicates with plants concerning Time and Attendance related issues.
Identifies areas of process improvement as related to time and attendance, and overall process improvement plans.
On a continuous basis, demonstrates the ability to learn, understand, and transfer knowledge related to Time and Attendance processing.
Serves as primary contact to answer Time and Attendance related questions and provides instructions on how to perform actions related to Time and Attendance tasks to others.
Accurately responds to all employee related questions within the required time frame, as set by management.
Exercises strong customer service skills including listening skills and problem-solving skills relative to customer/plant/vendor inquiries.
Exercises timely and accurate decision-making capabilities to quickly and effectively resolve customer issues resulting in customer satisfaction.
Owns/updates assigned FAQ’s, procedures.
Timely and accurately call tracks all employee related information.
Review and apply supervisor request for late outs, lunch overrides and Call In time.
Review and update schedules for all locations as needed.
Review schedules and benefit time during holiday weeks. Validate holiday being paid or not paid and validate.
Validate schedules and benefit day information posted.
Review missing punches, approve time, and apply sign off on processing days.
Complete Attendance Test procedure.
Determine the hour types owed to employees for off-cycle check process for hours due to employee before next scheduled pay date.
Knowledge, Skills & Abilities:
Demonstrates written and verbal communication skills, using proper grammar and enunciation.
Maintains effectiveness and adapts well to changes in work responsibilities, structures, or processes.
Assists with communicating and endorsing change management.
Identifies process improvement opportunities, generates ideas, and takes part in implementing solutions.
Works effectively with team members and customers, ensuring to value individual differences and talents.
Consistently delivers on commitments and demonstrates a commitment to exceed the customer expectations, elevating issues where appropriate.
Leverages relationships within AFI and maintains strong customer relationships.
Functions effectively in a fast-paced, detail oriented, deadline driven, high-volume work environment; Prioritizes workload, effectively handles multiple tasks, and demonstrates strong organization skills.
Maintains a positive attitude and strong work ethic.
Ability to logically work through and trouble shoot situations related to Time and Attendance.
Willing to take accountability and responsibility for their work.
GED or High School diploma required.
Minimum 2 years of work experience or equivalent.
Experience using the following systems:
SAP, ESS is a plus
Time and Attendance system such as Kronos, or eTIME a plus
About the Location (Lancaster, PA)
Located in South Central Pennsylvania, Lancaster is ideally situated for easy access to major metropolitan cities such as Philadelphia, Baltimore, Washington DC and New York City. Lancaster offers a vibrant arts and entertainment community with wonderful historic sites, B&Bs, museums, world class shopping, entertainment venues and restaurants. Click here at http://www.armstrong.com/common/uscorp/content/files/88590.pdf to read stories about Armstrong Flooring employees and how they have found “home” in Lancaster County and surrounding areas.
Why Armstrong Flooring?
With a heritage that begain more than 150 years ago, Armstrong Flooring, Inc. is a global leader in the design and manufacture of flooring products with a focus on innovation, design, and environmental sustainability. Based in Lancaster PA, Armstrong Flooring serves both the residential and commercial markets.
Standard benefit package offerings: Medical, dental, prescription drugs, life insurance
Competitive 401(k) with company match
Long term disability coverage
Vacation and sick time
Product discount programs.
Equal Opportunity Employer: Armstrong Flooring is an Equal Opportunity Employer M/F/Disabled/Vets.
Notice to Staffing Agencies, Placement Services, and Professional Recruiters
Armstrong Flooring, Inc. has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact Armstrong Flooring employees directly in an attempt to present candidates.
Armstrong Flooring will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Armstrong Flooring, including unsolicited resumes sent to an Armstrong Flooring mailing address, fax machine or email address, directly to Armstrong Flooring employees, or to Armstrong Flooring’s resume database will be considered Armstrong Flooring property. Armstrong Flooring will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Armstrong Flooring will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees.
Armstrong Flooring will not pay a fee to any Recruiter that does not have a signed Armstrong Flooring contract in place specific to the position for which the resume was submitted.
Recruiting vendor agreements will only be valid if in writing and signed by Armstrong Flooring's Corporate Talent Acquisition Manager or his or her designee. No other Armstrong Flooring employee is authorized to bind Armstrong Flooring to any agreement regarding the placement of candidates by Recruiters. By submitting a candidate to Armstrong Flooring, recruiters agree to be bound and comply with this policy .
Nearest Major Market: Lancaster
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