Aetna Business Analyst in Lansing, Michigan

Req ID: 49908BR


We have an exciting opportunity at Aetna for a Business Analyst with our Meritain Health team. This role will create and execute specific deliverables and activities as part of a team within Customer Service. May act as a key contributor to a business-sponsored IT project. Key contributor to overall project success.

Meritain Helath is the nation's independent provider of self-funded health plans. Meritain Health services over 1,700 self-funded clients and over a million member's nationally. The company provides plan administration, innovative wellness, medical management, disease management, network management and cost management services. Meritain Health employs more than 1.400 people with multiple office locations across the country.


Located in Lansing MI preferably but open to MN, FL,NY, IN or AZ

This is an office based position with no full time telework option at this time.

No sponsorship available at this time

Fundamental Components:

Performs analysis and translates business needs to create high-quality Business Requirements and Functional Specifications documentation within specified time frames to solve moderately complex problems (multiple interfaces with other systems within a business unit) considering all impacted components from an end-to-end perspectiveApplies specific functional and/or business expertise to perform assigned tasks and develop specific project deliverablesConducts impact analysis of technology changes on business processes and existing technology.Competent to work with minimal supervision in a technical capacity on most phases of the business systems analysis.Contributes to the review of Test Planning and Test Execution strategies for the business.Develops business workflow diagrams. Completes project activities on time and within budget, and proactively identifies and communicates issues that may jeopardize milestones or project budget to the Project Manager.Creates documentation and appropriate communication materials and distributes appropriately.Conducts interviews, fact-finding, and independent research to assist in designing creative, progressive IT solutions for business problems.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed.


  • Must possess sound knowledge of Customer Service processes and systems

  • Ability to successfully interact with team members and representatives from other departments

  • Strong attention to detail and ability to apply creative approach to identified process improvements.

  • Business Analyst experience. - Knowledge of structured development and delivery lifecycles and methodologies.


    The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.


    Functional - Administration / Operations/Document production & distribution/4-6 Years

    Functional - Communications/Employee communications/4-6 Years

    Functional - Information Management/Business information analysis/4-6 Years

    Functional - Information Management/Applied research and statistical analysis/4-6 Years


    TechnicalExperience/TechnicalFocus/4-6 Years/End User

    Technical - Desktop Tools/Microsoft Outlook/4-6 Years/End User

    Technical - Desktop Tools/Microsoft Visio/1-3 Years/End User


    General Business/Applying Reasoned Judgment/FOUNDATION

    General Business/Communicating for Impact/FOUNDATION

    Leadership/Collaborating for Results/FOUNDATION


    General Business/Maximizing Work Practices/ADVANCED


    Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

    We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

    Together we will empower people to live healthier lives.

    Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

    We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

    Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

    Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Information Technology