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American Water Superintendent-Production in Lexington, Kentucky

Founded in 1886, American Water is the largest and most geographically diverse publicly traded U.S. water and wastewater utility company. With headquarters in Camden, NJ, the company employs over 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 46 states and Ontario, Canada. To learn more about American Water and additional career opportunities, visit

Primary Role

If you prioritize and role model safety, develops talent, and drives engagement, being a Superintendent-Production with Kentucky American Water may be the perfect fit.

The Superintendent-Production is responsible for supervising and managing the personnel, capital resources and business processes that are engaged in the functional area of Production of water and/or wastewater operations.

Key Accountabilities

  • Develop and support a team of front-line supervisory and hourly staff engaged in production operations. (10%)

  • Support and promote training and development activities to ensure that personnel obtain and maintain appropriate operator certifications from regulating agencies. (10%)

  • Resolve union and/or non-union labor issues, with the assistance of Human Resources. (10%)

  • Collect data to track the financial performance of production operations to ensure that business plan goals are met, within area of responsibility. (10%)

  • Oversees the construction of new and/or upgraded production facilities in accordance with approved CAPEX budget. (10%)

  • Implement a preventative maintenance program for capital assets that provides OPEX savings and defers CAPEX spending, where possible. (10%)

  • Monitor the effectiveness of security efforts at all production facilities, including assistance in the preparation of Vulnerability Assessments and Emergency Response Plans.

Implement work activities and systems to ensure that adequate quantities of treated water meeting all regulatory standards are always provided to customers.

  • Oversee operational and business processes to ensure that American Water policies are followed, best practices are implemented, and internal/external reporting requirements are satisfied. (40%)


Knowledge of the regulated water business and the regulations impacting the business.

Knowledge of company policies and procedures and management theories, practices, and trends.

Expert knowledge of process and operational areas.



Five (5) years of relevant experience.


Bachelor’s Degree in operational discipline, management, or related technical discipline is preferred.

Grade 4 treatment license, or the ability to obtain Grade 4 treatment license within 6 months or hire, required.


Prioritizes & Role Models Safety


Develops Talent

Plans, Aligns, & Directs

Drives Engagement

Decision Quality

  • Join American Water...We Keep Life Flowing*™

  • American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants* based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.