WindStream Communications Specialist - Access in Little Rock, Arkansas

Position Summary:

The general purpose of this position is to ensure timely review, processing and payment of Access Cost invoices. The employee is responsible for the review and reconciliation of payments and vendor invoice balances as well as the review of monthly invoice activity.


Review and reconcile payment and vendor invoice balances. Review includes the following:

  • Missing and/or misapplied payments
  • Dispute Credits
  • Payments in transit
  • Outstanding Short-paid disputes
  • Missing invoices

Provide proper notation regarding invoice activity, including:

  • Account reconciliation notes
  • Changes in monthly recurring cost (installs/disconnects/changes)
  • Current month other charges and credits (Non-recurring and prorated charges)
  • Changes in Usage
  • Reasoning for late or expedited payments

    Interface with internal customers and vendors regarding payment issues or questions

  • Escalate and send approval request for expedited payments to Supervisor and Staff Manager

    Respond to general inquiries related to Access Cost Management invoice data

  • Provide cost history for a specific BAN, Circuit, Location, etc.

  • Provide invoice copies to other departments for further review or validation

Desired Qualifications:

  • Some College preferred or minimum of 2 years work experience in business, finance, or accounting
  • Accounts Payable experience with general knowledge of invoice processing and balance reconciliations Minimum Requirements: High School diploma or equivalent and 4 years experience with 3 years directly related to the job. College hours or a college degree may be substituted for some experience as deemed appropriate.

Primary Location: *US-Arkansas-Little Rock

Job Category: *Procurement

EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer. Windstream is a drug-free workplace.

Requisition ID: 18000864