Thermo Fisher Scientific Sr Sales Analyst III in Logan, Utah

Job Description

When you join us at Thermo Fisher Scientific, you’ll be part of a smart, driven team that shares your passion for exploration and discovery. With revenues of $22 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.

Position Summary

The Senior Sales Analyst will drive process improvements within the commercial organization, expand functionality within the Salesforce.com application, and support customers with improved forecast visibility by direct customer engagement. Other activities include customer hierarchy alignment, quoting and pricing improvements, development including testing and implementation within Salesforce.com, improving forecast accuracy, providing ongoing analytical support for a variety of internal departments, driving digitization, and providing support through our customer facing portal.

Responsibilities include:

  • Work cross functionally and with customers to capture forecast and create and manage opportunities within Salesforce.com.

  • Maintain and develop Salesforce.com business processes and provide reporting and support for the system and users as required.

  • Effective project management adhering to established timelines.

  • Support Sales Inventory and Operations Planning (SIOP) process and improvements to forecast accuracy.

  • Provide sales analytics to support forecasting.

  • Generate customer presentations for business review including key customer data metrics.

  • Maintain net promoter score survey uploads on a daily basis.

  • Facilitate account changes according to policy and ensure that territorial alignments are accurate and aligned with commission processes.

  • Perform ad hoc analysis and compile data for quarterly performance metrics.

  • Align with the sales team, present business reviews to customers.

  • Provide training on Salesforce.com improvements and extended capabilities.

  • Manage metrics and trends, implementing proactive actions to increase efficiencies and productivity

Required Qualifications:

  • BS/BA degree in an analytical field (operations management, engineering, sciences, finance, business).

  • 2+ years of experience with Customer Relationship Management systems and forecasting and an understanding of how they relate to the forecasting process.

  • Proven Microsoft Office experience in Outlook, Windows, Excel, PowerPoint, and Word.

  • Proven experience with Oracle or other ERP system.

  • Ability to travel up to 10%.

  • Excellent analytical, organizational, and communication skills.

  • Must have proven experience in customer relations and problem-solving customer issues.

  • Ability to work effectively across multiple facilities and reporting lines.

Desired Qualifications:

  • Experience with SIOP, demand planning, and forecasting.

  • Experience with Salesforce.com Customer Relationship Management system.

  • MBA or Masters Degree in analytical field (operations management, engineering, sciences, finance).

This position does not offer relocation benefits.

If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, click here at https://jobs.thermofisher.com/page/show/eeo-affirmative-action-statement#accessibility for further assistance.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.