WindStream Communications Field Service Technitian in Lombard, Illinois
Windstream is looking for experienced and responsible technicians to install, integrate, test, program, maintain and troubleshoot various microwave, fiber and copper networking and routing gear, including patch panels (Optical/Electrical), routers (Cisco), point-to-point microwave radios (Dragonwave, LigoWave, Exalt) connecting multiple indoor and outdoor locations. The position will work with Business Only Broadband contractors and BOB Field Maintenance employees to successfully complete installation of microwave antennas and tower mounted radios and to “set the path” for the radio links.
The position will also work with fiber carriers and end customers during circuit testing and acceptance. As Business Only Broadband’s single point of contact in the market, this position will also have other ad hoc responsibilities such as working with local authorities, property managers, and other third parties.
Support installation and configuration of network equipment
Configure equipment for network surveillance and supervision, including programming of IP addresses
Test and accept new network equipment and/or services
Perform coaxial cable sweep tests and record result
Perform ground resistance tests and record results
Maintain network equipment at a variety of terrestrial and wireless transmission locations
Immediately respond to critical and major service-affecting outages on a 24 x 7 basis
Troubleshoot and correct network fault conditions
Maintain service documentation, logs, preventative maintenance records, trouble tickets and incident reports
Applicant must be able to work various work schedules other than Normal Business Hours.
5 years telecommunications experience, preferably working as a technician for a wireless operator;
Microwave and/or digital transmission installation and operations experience
Thorough understanding of circuit testing and equipment operation
High School diploma required. AA or Technical Associates degree desired
Strong computer skills, IP networking knowledge desired
Excellent oral and written communication skills
Excellent problem solving and equipment trouble shooting skills
Valid driver’s license
High School diploma or equivalent and 2-3 years technical/telephony experience. Associates Degree in technical discipline preferred. College hours or a college degree may be substituted for some experience as deemed appropriate.
Primary Location: *US-Illinois-Lombard
Job Category: *Field Operations
EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran. Windstream is a drug-free workplace.
Requisition ID: 18002441