Oracle Senior Project Manager - NetSuite Professional Services in Lombard, Illinois
As a recognized authority and leading contributor, this project management professional, provides consistent innovative and high quality solution leadership. Responsible for guiding the successful implementation of non-routine and complex business solutions ensuring high quality and timely delivery within budget to the customer s satisfaction.
Analyzes business needs to help ensure Oracle s solution meets the customer s objectives by combining industry best practices and product knowledge. Effectively applies Oracle s methodologies and policies while adhering to contractual obligations, thereby minimizing Oracle s risk and exposure. Exercises judgment and business acumen in selecting methods and techniques for effective project delivery on small to medium engagements. Provides direction and mentoring to project team. Effectively influences decisions at the management level of customer organizations. Ensures deliverables are acceptable and works closely with the customer to understand and manage project expectations. Supports business development efforts by pursuing new opportunities and extensions. Collaborates with the consulting sales team by providing domain credibility. Manages the scope of medium sized projects including the recovery of remedial projects.
8-10 years of experience relevant to this position. Prior project team leadership or management experience. Demonstrated ability to follow solid project management principles. Comfortable working in a matrix management environment. Strong communication skills to deal with internal stakeholders, customers, and vendors. Product, technology or industry expertise relevant to the portfolio focus. Selling skills preferred. Undergraduate degree or equivalent experience. Ability to travel as needed.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
At NetSuite, we believe the cloud is here to stay and so do our 20,000 customers. We believe businesses should not be bogged down by the overhead of bulky data centers and expensive personnel to run it all. Businesses need to be lean, efficient and agile. NetSuite is literally transforming business around the globe by providing a cloud-based, unified system that delivers unprecedented capabilities to drive business forward. Founded in 1998 as THE cloud ERP pioneer, today NetSuite has transformed the business operations of our customers without the high costs and inefficiency of on-premise systems.
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At NetSuite we work hard and we work smart. We hire fierce competitors. We hire individuals that are fearless trail blazers. NetSuite employees take the hill, we prefer action over inaction, we are tireless in our mission and we pause only to celebrate our success. And we DO celebrate, because if you don t have fun along the way, then what s the point?
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Responsible for bringing NetSuite s best practices, innovations, and capabilities to client projects. Provide technical leadership coupled with a deep understanding of each customer s implementation. Develop relationships with portfolio of assigned customers, connecting with key business executives and IT stakeholders, developing an understanding of their business requirements and goals, and how they are using NetSuite. Leveraging customer knowledge, and NetSuite expertise, to implement best practices strategy to ensure customers maximize value from their investment in NetSuite.
Manage multiple concurrent NetSuite ERP projects also moonlight as a professional juggler.
Maintain and deepen client relationships through providing results and exceeding expectations.
Analyze current project flow and successes to enhance future best practices for the organization.
Mentor less-knowledgeable resources where appropriate.
Qualifications / Skills:
Degree in Management Information Systems, Accounting, Business, or a related discipline.
5 years of experience in Program/Project Management OR Senior level software application Consulting role with a consulting firm or leading software provider
A strong background in Project Management, including experience developing work-breakdown structures and project plans, most notably in Microsoft Project.
Enterprise Resource Planning (ERP) or Professional Services Automation (PSA) delivery project experience - ideally with NetSuite and/or NetSuite OpenAir, however competing solution experience will be considered.
An excellent understanding of common industry standard business practices as related to ERP.
Excellent client management skills and the ability to work with customers to develop and manage an implementation plan.
Demonstrated experience in translating customer business requirements into workable world class software solution.
Exceptional escalation management skills.
Experience creating and presenting SOW for new and existing customers.
Experience developing cost estimates for Professional Services efforts, as well as presenting value propositions
Excellent customer relationship acumen, including comfort interacting at the C level
Experience successfully delivering presentations via web conferencing
Excellent understanding of the software and high tech industry standard business practices as related to ERP
Implementation experience with ERP, CRM, and PSA applications, and a good understanding of integration, data, customization, and other ERP implementation related principles
Excellent verbal and written communication, presentation and negotiation skills
Consulting and management experience in a SaaS environment is a plus
PMP certification is a plus
Six Sigma certification is a plus
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Title: Senior Project Manager - NetSuite Professional Services
Location: United States
Requisition ID: 180002EQ