Hilton Bar General Manager - TwoRuba Bar in London, United Kingdom
Discover the definition of urban opulence in TwoRuba. Serving expertly crafted cocktails alongside creative small plates and with sophisticated bar and lounge, our destination bar brings a dash of glamour and lashings of luxury to Tower Bridge!
Looking to join a culture of excellence and be part of the most recognised name in the hospitality industry?
“We are Hilton! We are Hospitality!”
We create heartfelt experiences for our guests and meaningful opportunities for our Team Members. Achieving consistently the title of “Great places to work”, this is not just a job – we offer you a journey of self-discovery, growth and an exceptional career.
Interested in learning more or to hear it straight from our team, click on the link below:
Why join the Hilton family as a Bar General Manager?
·“It’s your world”– Your next role could be as a Restaurant and Bar Manager or Food & Beverage Manager, or why not move into a different department like Front Office, Accounts or Human Resources in over 100 different countries
·Personal Development programmes for Supervisors and Managers
·Worldwide travel perks - up to 30 nights at discounted rates and 50% F&B discounts
·Industry leading benefits including contributory pension scheme, discounted dental and health cover, and high street discounts
·28 days holidays including bank holidays (increasing yearly)
·Complimentary meals on duty and uniforms provided
·Service charge and tips
What will I be doing?
·Maintain an effective bar service with an emphasis on high quality, efficient service.
·Check that Guest service standards are set, implemented and monitored, and continuously evaluated
·Set-up of the outlets in accordance with the pre-determined standards of the operation
·Comply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages and conduct staff training sessions accordingly
·Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possesses this knowledge and the application of it
·Evaluate the performance and grooming standard of the Team ensuring the highest standards of service are given at all times
·Adhere to the Company disciplinary policy when necessary
·Complete all necessary administration in accordance with Company procedures relating to all staff members
·Produce effective revenue forecasting, as per timelines, and communicate forecasts to the Food and Beverage office
·Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques
·Work with Food and Beverage Cost Control to ensure stock takes are carried out in a timely manner and to ensure food and beverage cost control targets are maintained
As a Bar General Manager you will work 5 days per week, including, but not always, weekends and bank holidays.
What are we looking for?
·A record of success in Food and Beverage, specifically the ability to deliver profit, control costs, and build customer loyalty
·A warm personality, attentive and smartly presentable
·An ability to listen and respond to demanding Guest needs
·Excellent leadership, interpersonal and communication skills
·Accountable and resilient
·Committed to delivering high levels of customer service
·Ability to work under pressure
·Flexibility to respond to a range of different work situations
·A medium level of IT proficiency is required
To apply for this role
· We are looking to fill this job as soon as possible and aim to come back to you within the next 2 weeks. If you are successful, you will be invited for an interview followed by a trial shift.
·In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage
Job: Bars and Restaurants
Title: Bar General Manager - TwoRuba Bar
Requisition ID: HOT05OCP