Oracle Bulk Data Transfer Operations 3 in London, United Kingdom
Bulk Data Transfer Operations 3
The next 5-10 years will see the software industry move away from on-premise software solutions towards software delivery via cloud based services. Oracle number one strength is the size and strength of our software portfolio to which most of the business world is already addicted.
Our vision is to bring this to the Cloud from our app server and development tools to our dataset and people management software. We already have the core infrastructure that all of this is built on.
The future is about providing higher level services that companies can more quickly consume. Oracle poses an interesting concern for companies like Amazon, they are not worried about us catching them on the EC2 side, they are worried more about Oracle ‘s enterprise customer base and the unique opportunity to convert those customers to cloud.
Oracle plans to maneuver the entire company’s tech focus to provide this.
Are you an experienced Data Center Technician that has experience from racking & stacking to deployment & decommissioning – and everything in between? Interested in new challenges and being part of a newly created team working on critical projects? Then we’d like to talk to you!
Bulk Data Transfer Service Operations (BDTSO)
The primary role of the BDTSO team is to provide a secure and responsive service mechanism to upload customer data into the Oracle Cloud Infrastructure (OCI) Object Store. The handling of the devices and adherence to process is paramount to the security of these data elements. The successful candidate will have a strong affinity for process and is pedantic about following the “rules” while also remaining flexible and agile enough to be able to quickly troubleshoot and escalate any problems with the logistics chain of custody process or any technical issues that arise during the uploads. This position may be required to be on-call and work to satisfy customer expectations. Some travel will be involved.
Bachelor of Science degree in Computer Science, Information Systems or equivalent work experience.
3-8 years of experience in IT Infrastructure support and server administration in a mid-sized environment (200 - 1000 server systems).
Must have demonstrated expertise in two or more of these areas:
Systems administration (Linux and/or Windows Servers)
Networking (DNS, TCP/IP)
Demonstrated examples of a drive to dig into the details of a system or process to solve customer problems
Excellent oral and written communication skills
Ability to work independently, with little direct management
Open to provide after-hours support as needed, on-call or shift work
Experience supporting large, Enterprise customers in an Operations environment
Ideal candidates need to be familiar with the following:
Basic knowledge of data center ecosystem (cooling, electrical, networking, and structured cabling)
Follows SOPs and Contributes to processes improvement
IT Hardware Troubleshooting and Repair
Linux/Unix Administration with basic bash and perl scripting
Understand and Troubleshoot Networking Concepts
Perform basic level of iLOM troubleshooting
Network device and protocol configuration
Base Operating System Install
Core OS Services: ssh, telnet, ftp, nfs, dns, dhcp, samba, ldap, cvs
Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment)
Troubleshoot flapping network ports
Understanding of trunk cabling infrastructure
Install and dress network cabling
Replace AOC, QSFP, MPO, and Cat6 cables
Networking Protocols (OSI Model)
Troubleshoot and Resolve Telco connectivity issues
Understanding of Support Tools to maintain Data Center activities
Identifies issues, captures supporting info, escalates to Senior Tech/Manager
Assists with maintaining an accurate parts inventory
The position has a physical component requiring the ability to lift up to 75 lbs and may require working in cramped spaces or elevated locations
- Employment for all candidates is contingent upon pass a background check.
If this the challenge you are looking for and you meet the following requirements, we want to talk to you
Role Responsibilities and Requirements:
Act as technical liaison for our technical teams.
Ability to understand internal customer problem and provide technical solution in timely manner
Ability to understand customer urgency and sensitivity of problem
Strong Verbal and Written communication skills
Ability to speak confidently and communicate clearly with internal customers
Ability to work well with demanding customer environment and delight customer
Strong Adherence to Process and be process champion
Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware, software
Assist with server operating system and application upgrades, bug fixes and patching
Ability to quickly learn new technologies and keep up with the latest technologies.
Highly service-oriented, reliable, responsible, self-motivated, and enthusiastic.
Excellent communication skills and ability to interact professionally with a diverse group of customers and staff.
Experience providing client-facing, direct customer support and service
Ability to interact with all levels of an organization in a professional, and tactful manner
Ability to work productively in cross-functional teams or resourcefully and independently as an individual.
Detailed Description and Job Requirements
Define, design, and implement network communications and solutions within a fast-paced, leading edge database/applications company.
Perform performance trend analysis and manage the server/network capacity. Propose client configuration and implement technical solutions to enhance and/or troubleshoot the system. Work with others to define, coordinate vendor purchase needs. Responsible for support documentation as well.
Job duties are varied and complex utilizing independent judgment. May have project lead role. 5 years of related experience in a medium to large network distributed and computing environment. BS in Computer Science or related field.
As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).
Job: Information Technology
Location: GB-GB, UK-London
Job Type: Regular Employee Hire