Oracle Bulk Data Transfer Operations 3 in London, United Kingdom

Bulk Data Transfer Operations 3

Preferred Qualifications

The next 5-10 years will see the software industry move away from on-premise software solutions towards software delivery via cloud based services. Oracle number one strength is the size and strength of our software portfolio to which most of the business world is already addicted.

Our vision is to bring this to the Cloud from our app server and development tools to our dataset and people management software. We already have the core infrastructure that all of this is built on.

The future is about providing higher level services that companies can more quickly consume. Oracle poses an interesting concern for companies like Amazon, they are not worried about us catching them on the EC2 side, they are worried more about Oracle ‘s enterprise customer base and the unique opportunity to convert those customers to cloud.

Oracle plans to maneuver the entire company’s tech focus to provide this.

Are you an experienced Data Center Technician that has experience from racking & stacking to deployment & decommissioning – and everything in between? Interested in new challenges and being part of a newly created team working on critical projects? Then we’d like to talk to you!

Bulk Data Transfer Service Operations (BDTSO)

The primary role of the BDTSO team is to provide a secure and responsive service mechanism to upload customer data into the Oracle Cloud Infrastructure (OCI) Object Store. The handling of the devices and adherence to process is paramount to the security of these data elements. The successful candidate will have a strong affinity for process and is pedantic about following the “rules” while also remaining flexible and agile enough to be able to quickly troubleshoot and escalate any problems with the logistics chain of custody process or any technical issues that arise during the uploads. This position may be required to be on-call and work to satisfy customer expectations. Some travel will be involved.

Basic Qualifications:

  • Bachelor of Science degree in Computer Science, Information Systems or equivalent work experience.

  • 3-8 years of experience in IT Infrastructure support and server administration in a mid-sized environment (200 - 1000 server systems).

  • Must have demonstrated expertise in two or more of these areas:

  • Systems administration (Linux and/or Windows Servers)

  • Networking (DNS, TCP/IP)

  • Demonstrated examples of a drive to dig into the details of a system or process to solve customer problems

  • Excellent oral and written communication skills

  • Ability to work independently, with little direct management

  • Open to provide after-hours support as needed, on-call or shift work

  • Experience supporting large, Enterprise customers in an Operations environment

Ideal candidates need to be familiar with the following:

  • Basic knowledge of data center ecosystem (cooling, electrical, networking, and structured cabling)

  • Follows SOPs and Contributes to processes improvement

  • IT Hardware Troubleshooting and Repair

  • Linux/Unix Administration with basic bash and perl scripting

  • Boot Process

  • GRUB/LILO

  • Understand and Troubleshoot Networking Concepts

  • Perform basic level of iLOM troubleshooting

  • File Systems

  • Network device and protocol configuration

  • Base Operating System Install

  • Core OS Services: ssh, telnet, ftp, nfs, dns, dhcp, samba, ldap, cvs

  • Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment)

  • Troubleshoot flapping network ports

  • Understanding of trunk cabling infrastructure

  • Install and dress network cabling

  • Replace AOC, QSFP, MPO, and Cat6 cables

  • Networking Protocols (OSI Model)

  • Troubleshoot and Resolve Telco connectivity issues

  • Understanding of Support Tools to maintain Data Center activities

  • Identifies issues, captures supporting info, escalates to Senior Tech/Manager

  • Assists with maintaining an accurate parts inventory

  • The position has a physical component requiring the ability to lift up to 75 lbs and may require working in cramped spaces or elevated locations

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  • Employment for all candidates is contingent upon pass a background check.

If this the challenge you are looking for and you meet the following requirements, we want to talk to you

Role Responsibilities and Requirements:

  • Act as technical liaison for our technical teams.

  • Ability to understand internal customer problem and provide technical solution in timely manner

  • Ability to understand customer urgency and sensitivity of problem

  • Strong Verbal and Written communication skills

  • Ability to speak confidently and communicate clearly with internal customers

  • Ability to work well with demanding customer environment and delight customer

  • Strong Adherence to Process and be process champion

  • Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware, software

  • Assist with server operating system and application upgrades, bug fixes and patching

  • Ability to quickly learn new technologies and keep up with the latest technologies.

  • Highly service-oriented, reliable, responsible, self-motivated, and enthusiastic.

  • Excellent communication skills and ability to interact professionally with a diverse group of customers and staff.

  • Experience providing client-facing, direct customer support and service

  • Ability to interact with all levels of an organization in a professional, and tactful manner

  • Ability to work productively in cross-functional teams or resourcefully and independently as an individual.

Detailed Description and Job Requirements

Define, design, and implement network communications and solutions within a fast-paced, leading edge database/applications company.

Perform performance trend analysis and manage the server/network capacity. Propose client configuration and implement technical solutions to enhance and/or troubleshoot the system. Work with others to define, coordinate vendor purchase needs. Responsible for support documentation as well.

Job duties are varied and complex utilizing independent judgment. May have project lead role. 5 years of related experience in a medium to large network distributed and computing environment. BS in Computer Science or related field.

As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).

Job: Information Technology

Location: GB-GB, UK-London

Job Type: Regular Employee Hire

Organization: Oracle