Shell Customer Marketing Innovation Manager– New Energies in London, United Kingdom


Job Title:

Customer Marketing Innovation Manager– New Energies

No. of Positions:


Job Description:

The consumer energy space is ripe for disruption. If you want to be a “trusted marketing advisor” to the business and transform their ambition into reality you can effect significant change here.

What’s the role?

This is a life-changing opportunity to join our New Energies group – a future-focused division of Shell that’s leading the energy transition towards a low-carbon future and supporting our aim to power progress through more and cleaner energy solutions. The rapidly-evolving energy market is a natural place for us to expand, capitalising on the trust we’ve built with millions of fuel station customers.

You’ll lead the strategic marketing insight for the customer and generation of innovative customer insights. You’ll develop value propositions for new products, services and technology innovations in the consumer B2C energy sector. Ultimately, you’ll be part of creating an innovative range of products; that lead to a better and cleaner energy future for our customers.

Initially focused on North West Europe, you’ll relish leveraging the power of Shell’s brand and finding synergies with our existing expertise. To develop a 3-5 year strategic plan and turn insight into proof of concept, you’ll need to collaborate closely with our product development team and work hand in hand with business teams in the markets.

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Country of Work Location:

United Kingdom

Company Description:

Shell started operations in the United Kingdom more than 110 years ago. Since then we have grown into a leading innovative oil and gas company that rewards its employees by investing heavily in their careers and learning. Our people are our greatest asset, and our commitment to your career will see you thrive in a work environment that offers an industry-leading development programme. When your ideas travel, Shell will benefit and innovation will thrive. Shell has a key role to play in helping meet the UK’s growing energy demand, whilst using innovative technologies to develop cleaner energy. We are the largest FTSE 100 company in the UK by market capitalisation, and make a significant contribution to the UK economy. As well as processing 35% of the gas coming into the UK, we serve more than four million customers at our filling stations each week. Shell employs some 6,400 skilled staff as well as many contractors.


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Shell is an Equal Opportunity Employer.

Work Location:

London - Strand


What we need from you

  • You're a marketing expert with the ability in blue sky thinking and idea creation – be able to translate into the strategy proposal into proof of concept.

  • You have experience in introducing bold new concepts and keep learning about with drives your customer base.

  • Having a proven track record on delivering marketing customer led innovation, developing and launching of new products is key.

  • You have the experience to look into future looking customer insight generation provided by partners and turning those insights into customer propositions for new ideas.

  • You've worked in innovative business area for disruption and changing status quo. And you've shown commercial acumen in your approach and activities to drive business growth.

  • Proven track record of successful new innovation ideas generation and developing disruptive customer offering and taking those into realisation via cross functional project teams.

Our values

Shell is a company with shared values. Honesty, integrity, and respect aren't simply a strapline: they are a part of everything we do. What's more, Shell is an equal opportunities company, and we place the highest possible value on the diversity of our people and our inclusive approach.

Join us and you’ll belong to a world where you can feel pride in your achievements and propel your career with global opportunities

Women’s perspective

We care deeply about fostering a truly diverse workplace. We believe in doing everything we can to make Shell as flexible, appealing and supportive a place for women to work as possible. And we've retained our title as a top employer for women in the Times again in 2017.

We help with things like our formal (and informal) flexible working. Like our global and transparent pay policies backed by a leadership team fully supportive of our diversity ambitions. And we'll help foster your career through our Women's Career Development programme and our extensive Women's Network.

People with an impairment

At Shell, we're all about top talent. End of story. We want to encourage those of you who may face an impairment to regard Shell as a place where you'll be fully supported to grow and develop your career. It's as simple as that.

If you'd like to apply, just let us know about your circumstances. We can support you throughout the process. From application, to interview, to your first day of a rewarding career with us.

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