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Marsh & McLennan Engagement Lead - Claims Advocacy in London, United Kingdom

Engagement Lead - Claims Advocacy – Bowring Marsh - London Role : We are looking for an experienced senior claims professional to provide expert property claims advocacy to clients, placing brokers, retail offices and with the ability to interface with insurers & loss adjusters on major losses. The successful candidate will work on complex claims in a busy team within the London retail/wholesale market. The successful individual will have an established complex claims handling background within the London markets. This is the perfect opportunity for an individual keen to progress their career, we anticipate this role will pick up management responsibilities progressing to team leadership in the future. Responsibilities : Senior claims advocate handling predominantly property claims on a world-wide basis for Bowring Marsh, London. Interfacing with clients, placing brokers, retail office colleagues whilst also providing support to the Norwich based claims teams. Take a lead role in managing major property loss cases, interfacing with insurers and loss adjusters where required. Deputise for the department manager when necessary whilst providing coaching and mentoring to junior team members as required. Play a key role in new business tenders/RFPs from a claims perspective. Provide insurance and technical advice on policy wordings relating to claims related aspects of wordings. Draft claims protocols and management procedures and provide recommendations to the pre-nomination of loss adjusters in property programmes. Skills & Knowledge: In depth experience in managing complex property claims Deep technical knowledge of international property insurance Ability to take the lead for complex claims working independently with minimal additional support Strong stakeholder management skills working at a senior level Articulate with excellent communication skills Good organisational skills to ensure that company processes and procedures are put in place About Marsh As a global leader in insurance broking and risk management, Marsh helps our clients succeed by defining, designing, and delivering innovative, industry-specific solutions that help them effectively manage risk. We have 27,000 employees worldwide, operations in more than 130 countries, and annual revenue of approximately $5.4 billion, along with comprehensive global expertise that spans 26 industry practices and more than 30 risk and specialty practices. Marsh offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, pension, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. R077736-en R077736