Shell Head of Controls and Reporting in London, United Kingdom


Job Title:

Head of Controls and Reporting

No. of Positions:


Job Description:

Reporting to the Chief Compliance Officer for Trading & Supply (T&S), the Head of Controls & Reporting manages the global Controls & Reporting team, within T&S Compliance, and is a member of the T&S Compliance Leadership Team.

The T&S Compliance Controls & Reporting team has global responsibility for:

  • All Compliance Controls & Reporting, including Financial Crime;

  • Monitoring & Surveillance of T&S’s trading practices and business communications;

  • Completion of Compliance Risk Assessments to allow LOD1 to gain an understanding of their Compliance Risk profile and to determine any actions necessary to reduce the level of risk identified;

  • All Compliance monitoring and oversight activities;

  • Maintaining a framework for Line of Defence 1 (LOD1) assurance plans to enable evidence of compliance;

  • All Compliance Management Information (MI).

The Head of Controls & Reporting will be expected to:

  • Grow the existing Controls & Reporting team in key areas, such as Risk Assessments and MI;

  • Ensure a robust T&S Compliance Control Framework;

  • Obtain evidence of compliance of T&S businesses and process owners (LOD1) by way of Risk Assessment, monitoring and oversight of LOD1’s assurance activities;

  • Oversee the creation and maintenance of a Compliance Controls Library;

  • Challenge the design and effectiveness of T&S Compliance controls;

  • Assess and report on the level of compliance risk within T&S businesses and recommend actions for the business to reduce risks to within tolerances;

  • Report on whether T&S entities/businesses/functions are complying with all major aspects of applicable laws, regulations, policies and compliance requirements (including trader leave and out of the office trading);

  • Develop and implement a robust Monitoring & Surveillance controls plans for both LOD1 and LOD2;

  • Liaise with the Business Integrity Department and Legal on internal investigations and, in some instances, participating in investigations on their behalf;

  • Oversee the production of Management Information to demonstrate the level of compliance based on LOD1’s assurance of effectiveness of Compliance Controls;

  • Analyse Management Information (MI) on Compliance controls for reporting at the T&S Governance, Risk, Compliance & Assurance (GRCA) Committees;

  • Monitor controls testing and, in some instances, conduct a sample check of controls;

  • Input into overall Compliance IT strategy and roadmap for investment into the enhancement of Controls & Reporting tools;

  • Collaborate with the Compliance Advisory and Regulatory teams to ensure that the T&S Control Framework is updated to reflect any regulatory change;

  • Partner as a Compliance Controls & Reporting SME with other parts of Compliance and other Functions, including Legal, Finance and Audit;

  • Be an active and effective member of the Compliance Leadership Team;

  • Develop the skills and competencies of the global Controls & Reporting team.

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Country of Work Location:

United Kingdom

Company Description:

Shell started operations in the United Kingdom more than 110 years ago. Since then we have grown into a leading innovative oil and gas company that rewards its employees by investing heavily in their careers and learning. Our people are our greatest asset, and our commitment to your career will see you thrive in a work environment that offers an industry-leading development programme. When your ideas travel, Shell will benefit and innovation will thrive. Shell has a key role to play in helping meet the UK’s growing energy demand, whilst using innovative technologies to develop cleaner energy. We are the largest FTSE 100 company in the UK by market capitalisation, and make a significant contribution to the UK economy. As well as processing 35% of the gas coming into the UK, we serve more than four million customers at our filling stations each week. Shell employs some 6,400 skilled staff as well as many contractors.


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Shell is an Equal Opportunity Employer.

Work Location:

London - Strand


  • Significant experience in designing, implementing and embedding a robust Compliance Control Framework and monitoring programme within a Financial Services or trading firm.

  • Robust understanding of categorisation and evidence of effectiveness of Compliance controls and the ability to design and implement a comprehensive Compliance Controls library.

  • Clear understanding of the “3 Lines of Defence” model and segregation of duties for each LOD.

  • Proven ability to develop and implement a robust Monitoring & Surveillance controls plans for both LOD1 and LOD2.

  • Proficiency in designing Management Information to demonstrate the effectiveness of Compliance controls and identification of Compliance risks.

  • Proven leadership experience with a demonstrated ability to motivate, develop and drive performance and encourage positive team dynamics.

  • Robust written and verbal communication skills with the ability to influence at all levels of an organisation, both internally and externally, and engage with a wide range of stakeholders. Credible and persuasive in ensuring the needs of our complex business are fully understood, resolve conflict and deliver tough messages.

  • Demonstrated ability to collaborate and partner effectively within a global leadership team.

  • Compliance is a foundation of the way in which T&S does business and therefore integrity is one of the fundamental values that we are seeking as part of the Compliance LT. We believe integrity is the hallmark of a person who demonstrates sound moral and ethical principles during their work. Integrity is the foundation on which co-workers build relationships, trust, and effective interpersonal relationships. It is essential that the successful candidate will be able to give clear examples of integrity as one of their core values.

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