Shell Salesforce COE Functional Consultant in London, United Kingdom
Auto req ID 75147BR
Job Title Salesforce COE Functional Consultant
Country of Work Location United Kingdom
City, State (if applicable) London
Work Location London - Strand
Shell started operations in the United Kingdom more than 110 years ago. Since then we have grown into a leading innovative oil and gas company that rewards its employees by investing heavily in their careers and learning. Our people are our greatest asset, and our commitment to your career will see you thrive in a work environment that offers an industry-leading development programme. When your ideas travel, Shell will benefit and innovation will thrive. Shell has a key role to play in helping meet the UK’s growing energy demand, whilst using innovative technologies to develop cleaner energy. We are the largest FTSE 100 company in the UK by market capitalisation, and make a significant contribution to the UK economy. As well as processing 35% of the gas coming into the UK, we serve more than four million customers at our filling stations each week. Shell employs some 6,400 skilled staff as well as many contractors.
As a result of Salesforce being positioned strategically as part of our application portfolio going forward, a new Centre of Expertise (COE) has recently been established with the mandate to
(1) deliver value to the business bottom line through the use of Salesforce technology,
(2) define & maintain architecture, delivery & operate standards, processes & tools
(3) manage the commercial relationship with Salesforce.
What’s the role?
A new role is being established as a Functional Consultant in this COE. This role will report to the Salesforce COE Lead and will have the following responsibilities:
Responsible for working across the Shell Group to shape and drive key strategic opportunities identified by the COE that will create business value from Salesforce
Go-to person in the COE for Salesforce functional expertise
Working closely with IT teams and the business to help them understand how business problems and opportunities can be addressed with Salesforce solutions
Responsible for accelerating the setup of Salesforce natural teams in each area of Shell, helping these teams organise to drive value from Salesforce
Remit to generate and promote new ideas for Salesforce use in Shell, for example by leveraging new or existing features of Salesforce, or by configuring app prototypes on the Salesforce Platform
Working with the COE Lead to push the Salesforce agenda across Shell as part of its refreshed IT Technology strategy where Salesforce has now been positioned strategically
Working closely with IT Managers and Business Analysts to educate them about how Salesforce can be used to drive value in the business areas they are responsible for
What we need from you
Extensive functional experience working directly with a broad suite of Salesforce products
Previous experience with another corporate or consulting firm in a Salesforce functional lead role
A commercial mindset coupled with a strong interest in the business
Ability to shape and translate a technology enabled vision into delivery of successful business outcomes
Ability to build strong collaborative partnerships with a range of both business and IT stakeholders
Ability to build high performing IT natural teams aligned around driving greater business value
Resilience, courage and the willingness to challenge and manage business expectations
Strong creative skills and a willingness to learn and experiment
Experience using Agile methodologies and ways of working
Experience Design or Human-Centered Design experience would be desirable
Prior Salesforce Certifications or evidence of Trailhead badging desirable or a willingness to be supported through an individual certification plan
Shell is a company with shared values. Honesty, integrity, and respect aren't simply a strapline: they are a part of everything we do. What's more, Shell is an equal opportunities company, and we place the highest possible value on the diversity of our people and our inclusive approach.
Join us and you’ll belong to a world where you can feel pride in your achievements and propel your career with global opportunities
We care deeply about fostering a truly diverse workplace. We believe in doing everything we can to make Shell as flexible, appealing and supportive a place for women to work as possible. And we've retained our title as a top employer for women in the Times again in 2017.
We help with things like our formal (and informal) flexible working. Like our global and transparent pay policies backed by a leadership team fully supportive of our diversity ambitions. And we'll help foster your career through our Women's Career Development programme and our extensive Women's Network.
People with an impairment
At Shell, we're all about top talent. End of story. We want to encourage those of you who may face an impairment to regard Shell as a place where you'll be fully supported to grow and develop your career. It's as simple as that.
If you'd like to apply, just let us know about your circumstances. We can support you throughout the process. From application, to interview, to your first day of a rewarding career with us.
No. of Positions 1
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.
Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.
The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.
Shell is an Equal Opportunity Employer.
Removal Date 16-May-2018