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Shell Team Lead Products Operations in London, United Kingdom


Job Title:

Team Lead Products Operations

No. of Positions:


Job Description:

The Operations Team lead will act as the senior oil operator and subject matter expert within Products and will take supervisor responsibilities for the management and professional development of 6-7 Products Oil Operators as well as potentially provide coverage across the different desks.

The incumbent will be responsible to ensure all activities are conducted in compliance with HSSE and regulatory guidelines and procedures. At the same time the goal will be to deliver value through operational excellence and commercial agility.

The STASCo Products Trading floor covers international trading business across 3 different markets: LPG, Chem-Feed and Base Oils. The main trading activity occurs within NWE, Med, and Africa and includes liaison with other GTn entities for transactions beyond this region

Commercial Operations day-to-day activity includes executing the physical operations of the oil trading & Time-Charter vessel portfolio, refinery feasibility and supply-chain planning. Close liaison with Oil & Freight Traders is required to ensure that all contractual and operational obligations arising from our deals are carried out.

By working as part of a team, the Commercial Operator must specifically seek to add value by exercising embedded commercial and logistical deal options and use a pro-active approach to problem solving. The Operator is tasked with highlighting any contract optimisation opportunities, thinking on their feet to deal with contractual problems (e.g. off-spec cargoes, vessel delays, etc) and ensuring that these are managed professionally and optimally for the trading business. The Operator should also be constantly looking for process improvement opportunities and areas where cost can be managed effectively.

The role consists of managing day-to-day operational activity, alongside team-leadership of a wider group.

Regarding leadership the incumbent will be required to:

  • Have a good understanding of the wider business supply chain and the Supply and Trading strategy for the 3 teams across Products Oil Ops

  • Provide support and guidance to the team in reference to day-to-day execution and process issues

  • Conduct performance reviews for 6-7 team members

  • Provide support to Ops Manager regarding team-planning and assessment of candidates for Commercial Ops vacancies

  • Provide coaching and on-boarding guidance for new team members across the Products floor

  • Become key focal point within Products Oil Ops for Business Development projects

  • Work closely with the Ops Manager to ensure the team goals are met as well as provide stand-in cover for the Ops Manager during leave periods

  • Initiate, develop & implement Continuous Improvement ideas to increase efficiency & effectiveness within Products Ops

  • Increase awareness of HSSE within Products Ops

  • Initiate, develop & implement new ideas to increase commercial awareness of Products Operators to add value to the bottom line of the trading books & associated supply-chains

  • Champion “next-gen” initiatives within Products Ops

Auto req ID:



Trading Operations

Country of Work Location:

United Kingdom

Employment Type:

Full Time

Company Description:

Shell started operations in the United Kingdom more than 110 years ago. Since then we have grown into a leading innovative oil and gas company that rewards its employees by investing heavily in their careers and learning. Our people are our greatest asset, and our commitment to your career will see you thrive in a work environment that offers an industry-leading development programme. When your ideas travel, Shell will benefit and innovation will thrive. Shell has a key role to play in helping meet the UK’s growing energy demand, whilst using innovative technologies to develop cleaner energy. We are the largest FTSE 100 company in the UK by market capitalisation, and make a significant contribution to the UK economy. As well as processing 35% of the gas coming into the UK, we serve more than four million customers at our filling stations each week. Shell employs some 6,400 skilled staff as well as many contractors.


Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.

Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.

The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

Shell is an Equal Opportunity Employer.

Work Location:

London - Strand


  • Ideal candidate will have at least experience in Oil or Freight operations,

  • Familiar with Shell Trading environment

  • Previous leadership experience is preferred

  • Experience of blending, storage and business development is desirable

  • Highly developed prioritisation skills will be needed in balancing the needs of unpredictable day-to-day demands with leadership accountabilities

City, State (if applicable):