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Shell IT Manager External Relations in London, UK, United Kingdom


Job Title:

IT Manager External Relations

No. of Positions:


Job Description:

As the External Relations IT Manager, you will be an experienced practitioner who will create, drive and deliver a strategic roadmap of technologies, tools and platforms that enable Shell to positively impact and effectively manage our interactions with the communities and wider societies in which we work. This includes the platforms that provide positive personalized experiences to our audiences through our web and social presence, CRM and reporting capabilities. You will perform a key role with visibility and interactions with senior stakeholders across the Shell organization to shape high-value opportunities to help realise our strategic goals.

More specific duties include:

  • Shaping and translating a business vision into an IT strategy and programme of work required that will contribute to achieving target business outcomes

  • Developing and shaping IT responses on topics such as Content Strategy, Brand Transformation and Data & Analytics

  • Delivering IT Strategies in collaboration with the External Relations Centre of Excellence Vice Presidents and their teams

  • Managing our interactions with external stakeholders and the social impact of our business operations, and workflow management capabilities that enable us to produce best in class digital assets in support of our Brand management and media relations.

  • Close collaboration with others to ensure Shell operates in an aligned and integrated way

An innovative place to work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

An inclusive place to work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential…

  • We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply and we’ll take it from there.

  • We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

  • We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.

  • We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

Auto req ID:



IT Business Interface Management

Country of Work Location:

United Kingdom

Company Description:

Shell started operations in the United Kingdom more than 110 years ago. Since then we have grown into a leading innovative oil and gas company that rewards its employees by investing heavily in their careers and learning. Our people are our greatest asset, and our commitment to your career will see you thrive in a work environment that offers an industry-leading development programme. When your ideas travel, Shell will benefit and innovation will thrive. Shell has a key role to play in helping meet the UK’s growing energy demand, whilst using innovative technologies to develop cleaner energy. We are the largest FTSE 100 company in the UK by market capitalisation, and make a significant contribution to the UK economy. As well as processing 35% of the gas coming into the UK, we serve more than four million customers at our filling stations each week. Shell employs some 6,400 skilled staff as well as many contractors.


Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.

Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.

The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

Shell is an Equal Opportunity Employer.

Work Location:

London - Shell Centre


In addition to significant experience as an IT Manager, we desire the following skills:

  • Knowledge of Digital Marketing, Web & Brand Management technologies

  • Experience managing senior stakeholder engagement and communications

  • Highly credible, able to quickly build trusted relationships with a variety of stakeholders.

  • Excellent organisational skills, prioritizing multiple deadlines and priorities

  • Resilience, courage and the willingness to challenge and manage business expectations

With responsibility for such a wide range of activities, this is a role where you can expect to access every opportunity to broaden your skills and further develop your expertise.

City, State (if applicable):

London, UK