Chenega Corporation Maintenance Dispatch Coord in Lorton, Virginia

CHENEGA TECHNICAL INNOVATIONS, LLC

Company Job Title:

Maintenance Dispatch Coordinator

Clearance:

Background Investigation

Location:

Lorton, VA

Reports To:

Maintenance Dispatch Coordinator Supervisor

FLSA Status:

Non-Exempt, SCA, Full Time

Executive Order 13495, The Non Displacement of Qualified Workers Under Service Contracts provide first right of refusal to incumbents on contracts. If the position is accepted by the incumbent on the job, other application/resume of non-incumbents will not be reviewed.

Summary:

  • The Maintenance Dispatch Coordinator receives, records, and distributes work orders to service crews upon customers' requests for service. The Maintenance Dispatch Coordinator will be required to work shift work that includes nights, weekends and Holidays.

Essential Duties and Responsibilities:(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position)

  • Receives, records, and distributes work orders to service crews upon customers' requests for repairs and services on Government mobile and stationary equipment, records information, such as name, address, article to be repaired, or service to be rendered, prepares work order and detailed notes and distributes order to service crew, schedules service calls and dispatches service crew. All information is recorded in a Government program entitled Maximo.

  • Calls or writes the customer to insure satisfactory performance of service, keeps record of service calls and work orders, may dispatch orders and relay messages and special instructions to mobile crews and other departments using radio or cellular telephone equipment.

Non-Essential Duties:

  • Other duties as assigned

Supervisory Responsibilities:

  • NONE

Minimum Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)

  • High School Diploma required, Associates Degree preferred.

  • 2 years’ experience in a general Help Desk or Customer Service position, preferably in a maintenance environment. Experience with HTEE is preferred.

  • Must pass a CBP Background Investigation.

  • Must have a valid driver’s license.

Knowledge, Skills and Abilities:

  • Strong organizational skills, ability to prioritize and multi-task.

  • Proficient in Microsoft Office Suite, i.e. Word, Excel, and Power Point.

  • Ability to work shift work that includes nights, weekends and holidays

  • Strong oral and written communication skills

Diversity:

  • Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

Ethics:

  • Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Physical Demands:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

Work Environment:

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

  • The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.

  • During visits to areas of operations, may be exposed to extreme cold or hot weather conditions. Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise.

Chenega Corporation and family of companies is an EOE.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled/Sexual Orientation/Gender Identity

Native preference under PL 93-638.

We participate in the E-Verify Employment Verification Program.

Minimum Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)

  • High School Diploma required, Associates Degree preferred.

  • 2 years’ experience in a general Help Desk or Customer Service position, preferably in a maintenance environment. Experience with HTEE is preferred.

  • Must pass a CBP Background Investigation.

  • Must have a valid driver’s license.

Job: Material Distribution & Handling

Organization: Chenega Technical Innovations

Title: Maintenance Dispatch Coord

Location: Virginia-Lorton

Requisition ID: 1800003046