Kaiser Permanente Clinial Nursing Supervisor of Continuing Care in Los Angeles, California

Provides first line supervision at one site for nursing and other professional staff providing direct or in-direct (i.e. telephonic) patient care or case management which may include one or more of the following continuing care services: home infusion programs/ services, assessment or treatment clinic(s) for geriatric, special needs, transitional care or other patients in specifically defined patient populations. Supervises the delivery of clinical services of a defined continuing care program. Ensure compliance with federal, state and local regulations. Monitors the quality of service/care, utilization and standards.

Essential Functions:

  • At one site, responsible for first line supervision of nurses and aides and other patient care staff, including interviewing, hiring, monitoring assessments and evaluating personnel.

  • Assesses staff development needs/competencies, monitors the quality and outcomes of services, and provides recommendations to program enhancements to ensure quality care and services.

  • Ensures individualized patient care goals are met.

  • Ensures the highest quality of care is provided and in compliance with federal, state and local regulatory requirements and established departmental policies and procedures, quality/cost/clinical outcomes and established performance standards.

  • Supervises day-to-day operations and clinical practice standards.

  • Develops and implements action plans to improve staff development, quality and delivery of patient care. Acts as a clinical practice expert/resource to staff.

  • Participates in program management, including licensing, budgeting, utilization and quality assessment/improvement systems, processes and methodologies.

  • Supports Director in program management of defined continuing care initiatives.

  • Ensures patients receive quality care by reviewing documentation, consulting with staff, reviewing care plans, conducting/participating in multidisciplinary team conferences, and reviewing patient satisfaction reports.

  • With appropriate team members or contracted services, coordinates the clinical care of a defined patient population and families.

  • Reviews all visits made by contract services for adherence to policies, protocols and standards.

  • Investigates and resolves patient/family/member concerns regarding patient care.

  • May conduct presentations to key leaders on program purpose, initiatives, process and outcomes.

  • For continuing care case management programs, will oversee assessments, coordination of care and patient education to facilitate improved patient outcomes and appropriate utilization of KP resources.

Basic Qualifications:

Experience

  • Minimum two (2) years of acute care experience.

  • Minimum one (1) year of case management experience.

  • Minimum one (1) year of supervisory experience.

Education

  • BSN or Bachelor's degree required OR four (4) years of experience in a directly related field.

  • High School Diploma or General Education Development (GED) required.

License, Certification, Registration

  • Current California RN license required.

Additional Requirements:

  • Demonstrated knowledge of The Joint Commission, federal, state and local regulatory requirements.

  • Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:

  • Experience in continuity of care preferred.

  • PHN certificate preferred.

Notes:

  • Perform other related duties as may be assigned or needed.

  • Able to function independently to supervise day-to-day operations and clinical practice standards.

  • Capable of developing and implementing workflows, training aids, and action plans to improve staff development, quality and delivery of patient care.

  • Acts as a clinical practice expert/resource to staff.

  • Must be able to effectively work in a Labor/Management Partnership environment.

COMPANY: KAISER

TITLE: Clinial Nursing Supervisor of Continuing Care

LOCATION: Los Angeles, California

REQNUMBER: 675835

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.