Kaiser Permanente Genetic Counseling Supervisor in Los Angeles, California
The Genetic Counseling Supervisor is responsible for managing the day-to-day operations of a team of genetic counselors and other clinical, administrative, or laboratory support staff at one or more MSA, or within the Regional Reference Laboratory (RRL) /Molecular Genetic Pathology Laboratory (MGPL). Genomics Support & Utilization Division (GSUD). Provides program administration, supervision, consultation, education, collaboration and quality improvement. May also provide independent genetic counseling services, genetic send-out laboratory test processing or genetic testing utilization management. Directs and monitors staff to ensure compliance with various local, state and federal regulatory requirements, and RRL quality assurance programs and compliance standards.
Supervises the operations of a team of genetic counselors and/or other clinical, administrative, or laboratory support staff at one or more MSA, or at the Regional Reference Laboratory (RRL) Genomics Support & Utilization Division (GSUD) (approximately 3 to 10 employees), who provide counseling and referral services to those members who have or are at risk for genetic conditions or birth defects, or who process and coordinate the genetic testing send-out process for the region.
Directs staffing and scheduling coverage of her/his direct reports to ensure timely completion of clinical/laboratory duties and responsibilities.
Monitors and ensures competency of staff and compliance with Kaiser Permanente regulatory requirements as well as various local, state and federal mandated programs and regulatory requirements, and RRL quality assurance programs and compliance standards in collaboration with the appropriate Regional Genetics Services (RGS) or RRL managers, directors, and other leaders.
Provides local or Regional Laboratory genetic services administration, consultation, education, collaboration, and research.
Participates in hiring, training, and performance evaluation of direct reports in collaboration with the appropriate Regional Genetics Services (RGS) or RRL managers, directors, and other leaders
Plans, coordinates, and evaluates local staff meetings and case conferences for direct reports and other providers/staff as appropriate.
Directs support staff (clinical genetics secretaries, medical assistants, etc.) in supporting providers' clinical or laboratory orders and activities in collaboration with the appropriate Regional Genetics Services (RGS) or RRL managers, directors, and other leaders.
Develops, coordinates and evaluates new and expanding local and regional genetics programs or laboratory testing projects, genetic counselor and other team staffing and operational budget requirements in collaboration with the appropriate Regional Genetics Services (RGS) or RRL managers, directors, and other leaders.
Develops, maintains, and revises policies, procedures, and protocols for direct reports based on up-to-date advances in genetics, laboratory testing, and State and organizational mandates in collaboration with the appropriate Regional Genetics Services (RGS) or RRL managers, directors, and other leaders.
Identifies opportunities to reduce costs, change staffing mix for direct reports, and improve services.
Maintains an up-to-date knowledge of current activities in genetics and genetic testing performed at the regional laboratory, and recommends/ implements enhanced clinical practice and genetic testing standards for the region
Monitors and evaluates office equipment and supply needs and communicates to local and regional administrators.
Facilitates effective communication between genetic services providers/ staff, Regional Molecular Genetic Pathology Laboratory and other departments.
Ensures genetic counselors, and genetic services/GSUD support staff competency and quality of work In collaboration with RGS/RRL leadership
Identifies opportunities for staff development of direct reports and presents programs to enhance their professional growth.
Provides genetic counseling services, and/or pre-and post-testing support for genetic testing.
Assesses recurrence risks and discusses medical or genetic testing based on analysis of the risk and benefit.
Plays an active role in supervision of genetic counseling graduate students, genetic fellows, and other students and trainees seeking genetic knowledge, when applicable.
Position reports to Regional Genetic Services Assistant Administrator or to MGPL Assistant Director
Job Specific Duties for Supervisor at RRL Genomics Support & Utilization Division (GSUD):
Manage and participate in the regional genetic testing send out process, including send-out genetic lab utilization evaluation and improvement process
Coordinates the genetic testing ordered by all KP providers and provides support to the testing process
Serves as liaison between the Molecular Genetic Pathology Laboratory and clinical genetics, oncology, pathology, and other clinical services and local/regional departments.
Reconciles pending orders to ensure all orders, including add-on tests, are properly processed and timely.
Serves as a resource to health care providers, laboratories and support staff regarding genetic testing and follow-up.
Coordinates and participates in detailed, high quality reviews of genetic test orders to ensure correct tests and laboratories are used
Coordinates and performs reconciliation of pending orders to ensure all send-out test orders, including add-on tests, are properly processed and timely.
Job Specific Duties for Genetic Services Genetic Counseling Supervisors
Provides on-going case management through counseling, testing, and results.
Provides crisis intervention and psychosocial counseling regarding genetic conditions.
Monitors weekly and monthly Access reports and initiates changes in schedules, templates, and other actions as needed to meet regional goals
Minimum five (5) years of counseling experience required.Education
Master's degree in Genetic Counseling from accredited program
License, Certification, Registration
Must be board certified by the American Board of Medical Genetics or the American Board of Genetic Counseling.
As of January 1, 2012, must have California Genetic Counseling license.
Experience in program development/management in any area of clinical genetics or genetics outreach/education.
Excellent interpersonal communication, written and verbal skills required.
Strong negotiation and facilitation skills required.
Knowledge of federal, state, and local requirements.
Demonstrated refined analytic and diagnostic reasoning skills.
Ability to clearly explain complex medical information in both verbal and written form.
Computer experience required.
Must be able to work in a Labor/Management Partnership environment.
Previous lead/supervisory experience.
Schedule varies per lab needs.
The Genetic Counseling Supervisor is responsible for supervising the day-to-day operations of the local genetic counselors and genetics support staff in an MSA, who provide counseling and referral services to those members who have or are at risk for genetic conditions or birth defects.
Will also direct and monitor the staff to ensure compliance with various state and federal regulatory requirements.
TITLE: Genetic Counseling Supervisor
LOCATION: Los Angeles, California
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.