Deloitte Manager, Info Systems Training in Los Angeles, California
Deloitte is one of the leading professional services organizations in the United States, specializing in audit, tax, consulting and financial advisory services with clients in more than 20 industries. We provide powerful business solutions to some of the world s most well-known and respected companies, including more than 75 percent of the Fortune 100.At Deloitte, you can have a rewarding career on every level. In addition to challenging and meaningful work, you ll have the chance to give back to your community, make a positive impact on the environment, participate in a range of diversity and inclusion initiatives, and find the support, coaching, and training it takes to advance your career. Our commitment to individual choice lets you customize aspects of your career path, your educational opportunities and your benefits. And our culture of innovation means your ideas on how to improve our business and your clients will be heard.Deloitte is one of the leading professional services organizations in the United States specializing in audit, tax, consulting, and financial advisory services with clients in more than 20 industries. We provide powerful business solutions to some of the world's most well-known and respected companies, including more than 75 percent of the Fortune 100. At Deloitte, you can have a rewarding career on every level. In addition to challenging and meaningful work, you'll have the chance to give back to your community, make a positive impact on the environment, participate in a range of diversity and inclusion initiatives, and get the support, coaching, and training it takes to advance your career. Our commitment to individual choice lets you customize everything from your career path to your educational opportunities to your benefits. And our culture of innovation means your ideas on how to improve our business and your clients' will be heard. Visit www.deloitte.com/us/careers to learn more about our culture, benefits, and opportunities. Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources/Talent, Information Technology, Facilities Management, and Financial Support Services. Job Summary Enthusiastic, customer-service focused learning leader with a passion for modernizing how technology learning happens at Deloitte. Responsible for driving technology learning initiatives and creating engaging experiences that promote adoption and increase technology application and platform use across the firm. Sets the strategic direction of technology learning programs and engineers job relevant, immersive learning experiences that exceed expectations and ensure results. Self-directed yet collaborative team player with excellent writing skills and a demonstrated aptitude for designing training content for both a technical audience and a business end user. Persuasive and patient guide with a sense of adventure, creative spirit and ability to motivate and lead others. Will own the QuickHelp online learning platform which includes vendor and custom video and printed content. Must have experience creating and delivering white glove, virtual, in app, as well as in person application and video learning. Intuitive, proactive and highly flexible with an energetic and approachable demeanor. Illustrative Duties and Responsibilities: Attend project gathering and kickoff and project closeout calls.Management of training project scope, scheduling, resourcing, and quality assurance.Conduct training needs analysis to identify development opportunities and create tools, processes, standards, and procedures to support the development and maintenance of the QuickHelp learning platform.Define and track KPIs related to technology adoption and use. Leverage learning analytics and user feedback to recommend improvements.Remain informed and on the forefront of technology learning trends and approaches. Have a point of view on how to best implement them at Deloitte.Build and nurture strategic relationships with team mates, executives, clients, and vendors.Identify and recruit internal subject matter experts to help inform learning programs.Executive level planning and resource management input for the Deployment TeamTravel as needed.Decision Making/Judgment Required: Purchasing decisions under $5000 as requiredRequired to make decisions that affect the immediate success of a Deployment event. i.e Last minute decisions regarding event requirements when time is criticalResource and personnel decision making when Deployment Director or Sr. Manager II is unavailableRepresent the team at any executive level gatherings as neededRequired Technical Skills:Instructional designExtensive knowledge of MS Office Suite, in particular, PowerPointProject management experienceRelationship mastery and executive presence skillsRequired Licenses, Certifications, and Other RequirementsBrainshark or equivalent certificationEducation & Experience: Bachelor s degree with strong emphasis on education, marketing or communicationsMasters in education or learning and design preferredExperience in the design, development, and maintenance of enterprise application trainingDemonstrated success developing, delivering, and evaluating adult learning programs5 Years of relevant experience in the training, learning or development area. How You ll GrowAt Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. BenefitsAt Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.Learn more about what working at Deloitte can mean for you. Deloitte s cultureOur positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenshipDeloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. Recruiter tipsWe want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you are applying to.Check out recruiting tips from Deloitte professionals.
As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
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Category: Information Technology