Deloitte Senior User Experience (UX) Architect - Los Angeles in Los Angeles, California

Senior User Experience (UX) Architect - Los Angeles

You are the voice of the people. In all of your interactions with clients, project managers, designers, engineers, and more you ll advocate for what users want, need, and expect from the products we create. You re innovative, quick-thinking, and eager to learn more about what s happening in the interactive space. Your UX design skills are top-notch, and you have a knack for making the complex clear.

Work you ll do

Work with our clients to understand their business requirements in the broader context of their digital strategy and advocate for the customer by developing intuitive interactions and easy-to-use interfaces

Work closely with project managers, design, engineering, and quality assurance

Bring user-centered design (UCD) process methods to digital solutions from concept to launch

Clearly articulate and defend your design decisions in front of teams and clients

Identify and execute on the best methods for user research and testing within client constraints

Work within agile methodology

Provide strategic solutions for early stage project planning

Independently deliver on projects and work with others on teams

Help the team plan and run effective client workshops and client stakeholder meetings

Facilitate effective decision-making with clients

Design and deliver wireframes, user stories, user journeys, mockups and prototypes optimized for a wide range of devices and interfaces

Monitor and have knowledge of wider industry UX trends and relevant technology trends

The team

Commercial Excellence & Experience

Our Commercial Excellence & Experience team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the creative digital consultancy real and in doing so, make new markets.

Professionals will serve our clients through the following types of work:

  • Sales Excellence & Service Excellence | delivers sales and service strategies and plans, operating model definition, incentive design and implementation, and operations support for digitally-enabled sales, channel, and customer service capabilities

  • Digital Experience | creates engaging omni-channel digital experiences across web, mobile, AR/VR, voice, gesture, IoT, and video

  • Flexible Consumption | the commercial strategy, operating model definition, and capability delivery of subscription/flexible consumption business models

  • Digital Foundry | a flexible, end-to-end delivery model emphasizing innovation and disruption

  • DigitalMix | an integrated set of platforms to enable business re-platforming

You bring

Eight years of design experience in a consulting or in-house environment

A strong portfolio that demonstrates your experience, storytelling and design presentation skills

Demonstrated experience in planning for and delivering experience projects

Experience in reviewing existing systems and processes to identify UX issues and develop UX recommendations

Experience in UX research, including planning, designing and facilitating user sessions and client workshops, analyzing findings and articulating results

Experience in UX design, including information architecture, user and screen flows, conceptual and detailed wireframing and prototyping

Experience with modern design tools like Sketch, Axure, Principle, Framer and InVision

Ability to work independently as well in a highly collaborative, team-based environment

A clear passion and enthusiasm for learning and pursuing your expertise, constantly challenging the definition of what makes good user experience

Strong written and verbal communication skills

Willingness to travel up to 30 percent

Bonus points

Experience with conversational UI

Experience in augmented, virtual or mixed reality

Motion design

How you ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at https://zoomforth.com/s/deloitte/du#home

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html

Deloitte s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at http://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-corporate-citizenship.html

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to. Check out recruiting tips from Deloitte professionals. at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html

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Category: Management Consulting

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.