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CBRE Facilities Environmental Manager in Lyndhurst, Ohio

JOB SUMMARY

Responsible for coordinating the daily environmental (janitorial) services functions of a shift or small team of custodians delivering a high level of service to internal and external customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Concentrate on Quality for all Cleaning Services

  • Manage all Environmental Service Contractors for Quality

  • Institute Cost savings initiatives geared around Environmental Services.

  • Work closely with In House Environmental Services on efficiencies.

  • Coordinates, oversees and/or manages repair and maintenance work assignments performed by technicians, vendors and contractors performing janitorial work.

  • Handle special requests for customers as appropriate and note handling on the customer checklist and company paperwork

  • Comply with all safety policies and procedures relating to performance of tasks, use of products or supplies and incident reporting.

  • Cleans assigned areas following establish polices to provide a clean and safe environment of care.

  • Maintains and Reviews work orders to ensure that assignments are completed. Responsible for facilities inspections and reports.

  • Manages vendor relationships and trains vendors on work order and billing procedures.

  • Responsible for invoice processing and accuracy of cost center coding.

  • Uses pc and/or PDA for work order system, email, ESS and training.

  • Provides process and procedure training.

  • Conducts financial/business analysis including preparation of reports.

  • Coordinates, oversees and/or manages repair and maintenance work assignments performed by technicians, vendors and contractors performing janitorial work.

  • Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES

Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

High school diploma or general education degree (GED) required. Minimum of four years of related experience and/or training. Associates degree or Bachelors degree preferred with focus on business, technical or management areas. Prior supervisory experience preferred.

CERTIFICATES and/or LICENSES

Facility Management certification preferred. Driver's license may be required.

COMMUNICATION SKILLS

Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues.

FINANCIAL KNOWLEDGE

Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.

REASONING ABILITY

Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.

OTHER SKILLS and ABILITIES

Intermediate skills with Microsoft Office Suite, Outlook, and intranet/internet. Ability to use work order system. Working knowledge of architectural, electrical and mechanical systems. Working knowledge of leases, contracts and related documents.

SCOPE OF RESPONSIBILITY

Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.

Equal Opportunity and Affirmative Action Employer Women/Minorities/Persons with Disabilities/US Veterans

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