Oracle Email Marketing Strategist in Makati, Philippines
Email Marketing Strategist
The PS Strategist will deliver consulting services to our commerce clients including marketing best practices for email, mobile & social campaign optimization. The strategist will also provide in-depth analysis of client marketing programs, including recommendations for improvement, best practice support and implementation guidance/execution – in an overall effort to drive revenue. The strategist will also be cross-trained to deliver additional service offerings where possible, such as application training, full service email deployment and deliverability consulting.
Prepare for, conduct and follow-up on strategic, personalized consulting sessions with 30-45 clients, advising them on all aspects of their marketing programs, including best practices and implementation with a high degree of quality.
Be cross-trained to deliver full service implementation & execution services, application training and deliverability consulting as needed.
Write blog posts and/or create conference sessions. Research industry trends to stay up-to-speed and successfully support clients and collaborate with team members on how to best support clients.
Stay up-to-date on Bronto platform changes/new features.
Track all activities in PSA tool and document all client interactions. Tackle ad hoc assigned initiatives/projects.
3 years of Email Marketing experience as an Email Marketing Manager, or similar role
Previous customer service experience dealing directly with external customers
Good verbal and written communication skills, along with project management and interpersonal communication abilities
Relevant product knowledge and experience with technology and web-based software-as-a-service (SaaS) applications
Publications (blogs or articles) in the field of Email Marketing preferred
Ability to multi-task and manage multiple projects simultaneously under tight deadline
Must exhibit core competencies of customer focus, initiative, productivity and quality
Must exhibit core values of transparency, approachability, and passion
Strong interest in eCommerce and the user experience
Detailed Description and Job Requirements
Intermediate consulting position operating independently with some assistance and guidance to provide quality work products to a project team or customer that comply with Oracle methodologies and practices. Performs standard duties and tasks with some variation to implement Oracle products and technology to meet customer specifications.
Standard assignments are accomplished without assistance by exercising independent judgment, within defined policies and processes, to deliver functional and technical solutions on moderately complex customer engagements.
2-5 years of overall experience in relevant functional or technical roles. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed.
Job Type: Regular Employee Hire