Pearson Credit/Collections Administrator in Manila, Philippines

Credit/Collections Administrator


At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

Main Activities / Responsibilities:

Using data provided by all appropriate systems, prepare and deliver deductions analytics and reporting work to customers and business areas enabling effective business decision making. Do this by:

●Complete the processing of all technical responsibilities (see below) in a timely, efficient and accurate manner

●Understand where data comes from and how it is presented to enable application into the process in the right way

●Apply judgment and analytical skills to ensure the accuracy and relevance of outputs needed by the business and to solve complex problems effectively and accurately

●Build and maintain rapport with colleagues in business unit and Customer Service to ensure cooperation and support for timely collection of receivables.

●Help to create a work atmosphere conducive to a high degree of integrity and teamwork

●Maintain customer satisfaction by promptly following up on customers’ requests for information

●Ensure performance targets are met and service is delivered to end users as expected

●Identify opportunities for continuous process improvement and innovative solutions and communicate these to the Lead Analyst

●Take proactive involvement in determining and implementing best practices

Technical Activities/Responsibilities:

●Reviewing Past Due aging and making collections calls and following up on past due AR.

●Resolving collections by examining customer payment plans, payment history, credit line

●Contacting customers to check payment status and coordinate receipt of payment for open and past due invoices


We are ideally looking for a an experienced financial analyst who is fluent in both spoken and written French and English, with relevant experience in:

●Minimum 2 years of college degree in Accounting, Finance or equivalent

●Proficient written and verbal communication ability in both French and English

●Stakeholder management

●Strong verbal and written communication skills and the ability to effectively communicate with both finance and non-finance professionals

●Experience of working within a large organization

●Advanced user of Microsoft Office suite, particularly Excel (v-lookups, sum-ifs, pivot tables etc.)

●Experience of finance ERP systems (Oracle preferred but not essential)

●A self-starter who is motivated to work under own initiative when required

●Ability to work as part of a team, identifying and providing support to colleagues


Primary Location: PH-PH-Manila

Work Locations: PH-Mandaluyong City-Manila Rockwell Rockwell Business Center Sheridan 7th Floor, North Tower Manila

Job: Finance

Organization: Finance

Employee Status: Regular Employee

Job Type: Standard

Shift: Night Job

Job Posting: Nov 20, 2018

Job Unposting: Ongoing

Schedule: Full-time Regular

Req ID: 1814672

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.