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CRST International Customer Service Representative - 3rd Shift in Manteca, California

Gardner Trucking, Inc. is seeking a high level communicator, detail oriented individual to join their team as a Customer Service Representative located at their Manteca, CA location.

Job Summary: Ensures delivery of excellent customer service through accurate and fast processing of driver’s paperwork. First point of contact for drivers and dispatchers with inquiries regarding paperwork and payroll. Builds and maintains business relationships with other departments within the company by providing prompt and accurate research for Payroll and Billing.

Job Responsibilities:

  • Sort Drivers paper work daily

  • Create PO's and status on drivers on loads

  • Process drivers paperwork

  • Approve payment for drivers

  • Scan time sheets

  • Help drivers with questions they may have about loads and payment

  • Research and send POD's to customers

  • Accept load tenders in EDI

  • Research loads for billing/payroll

  • Answer phones

Education, Experience, Qualifications:

  • 0-12 months experience in a relevant field
  • HS Diploma or GED
  • AA or BA from an accredited university preferred

Gardner Trucking, Inc. is an EOE. Successful candidates will be subject to a pre employment background check and drug screen

Location: Manteca, CA

Employment duration: Full time