Oracle Eloqua Principal Consultant- Expert Services in Markham, Canada
Eloqua Principal Consultant- Expert Services
Oracle Marketing Cloud is looking for a passionate and talented Eloqua Expert
Consultant to join our stellar team!
As a member of the Expert team, you have deep knowledge of the Eloqua
platform and understand how it can be leveraged to drive value for a marketing
organization. You enjoy building relationships in a client-facing role
and are effective at presenting to a senior executive audience. Being a
member of the Professional Services team, your success is based on your
consultative and collaborative approach to managing a portfolio of customers
and ensuring they become wildly success in using Eloqua.
- Draw from your experience and provide Best Practices to provide a clear path
for customers to drive more value from Eloqua
- Leverage your Eloqua product knowledge and best practices to collaborate with
customers to assist in architecting campaigns, automated programs or other
- Manage expectations and delegate share of work effectively to drive success
while staying within scope of the service
- Excellent communication ability to effectively communicate ongoing progress
to clients and management
Manage multiple accounts and projects
Ability to facilitate a customer requirements process, and then work with the
client to build out those requirements to our platform
- Ability to collaboratively transfer product knowledge and best practices to
- Ability to develop the necessary supporting documentation that allows the
customer to understand and maintain assets, programs or processes designed and
delivered through the service
SKILLS & EXPERIENCE REQUIRED:
5 to 7 yrs Modern Marketing experience
3-5 years deep experience in Eloqua (certification required)
Exceptional communication, interpersonal and support skills
Exceptional client services with a consultative approach
High energy and ambition to drive success for customers
Knowledge of system integrations and data workflows is required.
Deep technology experience in B2B software, CRM and marketing automation is a
very strong asset
- Post Secondary Education is an asset.
Detailed Description and Job Requirements
An experienced consulting professional who has an understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices.
Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for moderately complex projects.
5-7 years of experience relevant to this position including 2 years consulting experience preferred. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed.
Other Locations: CA-CA,Canada-Mississauga, CA-CA,Canada-Montreal, CA-CA,Canada-Kitchener, CA-CA,Canada-Markham
Job Type: Regular Employee Hire