Oracle POS Project Specialist in Marlborough, Massachusetts
Entry-level implementation project professional who manages the relationship with client site during entire Implementation phase. Tracks and coordinates all moving pieces of the Implementation from start to end. 1st level of escalation for onsite installation team.
Manages Implementation Service deliverables throughout installation project including milestones and project schedule. Develops and maintains consistent standards for project delivery. Reviews project proposals. Confers with implementation team, management or account management to locate the appropriate parties to provide technical advice. Creates and communicates status reporting for both internal and external purposes. Manages project closure and handoff to Account Manager and Help Desk.
0 to 2 years of experience relevant to the role. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
This position is fora fully competent POS professional who has a broad understanding ofsolutions and industry best practices. This project management positionprovides consistent creative and high quality solution leadership ensuringproject quality and timely delivery within budget to the customer ssatisfaction. This position is for an individual who is ready for thenext challenge in their career and already has the industry and productknowledge.
*Job Description *
Accountable for the entire consulting delivery lifecycle of assigned Oracle POS Product implementations and/or customization projects for Food & Beverage clients
Will manage projects associated to Major Account Hotel clients to deliver mid-large, POS rollouts and/or customizations like integrations, exports, imports, extensibility or custom reports
Acts as the primary point of contact for project stakeholders (client, management and project team)
Manages scope, communication, change control, budget, risks, issues, staff, governance, quality and acceptance planning
Builds, obtains agreement and executes project work plan and collaboratively adjusts where necessary ensuring adherence to established project change management process
Owns project financials; owns data quality and accuracy in financial reporting
Control and review all travel requirements and expenses, ensuring alignment to project budgets
Accurately forecasts and manages assigned budget along with weekly/monthly financial reporting for projects, incorporating risk
Provides project financial, status and risk/issue reporting. Escalates issues as required across multiple lines of business.
Monitors project health continuously and engages management as required if project health changes
Anticipates and effectively manages risks; aligns decisions to Oracle s risk profile
Orients the project team and provides direction and support
Ensures customers successfully migrate to the Oracle POS solution in the most optimal way, with an effective transition to support upon project closure
Document and apply lessons learned upon fulfillment of project acceptance
This position does not have direct reports
Ability to manage mid-scale projects through all phases of the project life cycle
Proven business acumen; strategic thinking, analytical and problem solving skills
Proven interpersonal and relationship management skills
Proven ability to present and meet with C level customers
Able to address steering committee review boards
Proven ability to deliver results in an environment where resources are shared across multiple competing groups
Proven ability to be productive in high stress situations.
2 years in Restaurant Hospitality
2 years using POS extensively
5 years in customer facing experience
2 years in Project Management experience
Willing to travel up to 25% as needed
This is a remote based role so candidates with previous experience working remotely for fast paced, large client delivery project desired
Experience with hosted and self-hosted cloud POS enterprises desired
DetailedDescription and Job Requirements
Intermediate-levelimplementation project professional who manages the relationship with clientsite during entire Implementation phase. Tracks and coordinates all movingpieces of the Implementation from start to end. 1st level of escalation foronsite installation team.
Manages Implementation Service deliverables throughout installation projectincluding milestones and project schedule. Develops and maintains consistentstandards for project delivery. Reviews project proposals. Confers withimplementation team, management or account management to locate the appropriateparties to provide technical advice. Creates and communicates status reportingfor both internal and external purposes. Manages project closure and handoff toAccount Manager and Help Desk.
2-5 years of overall experience in relevant roles. Ability to communicateeffectively and build rapport with team members and clients. Ability to travelas needed.
Title: POS Project Specialist
Location: United States
Requisition ID: 1800183K