Jobs for Veterans, Veteran Job Board |

Post Jobs

Job Information

Deloitte Core Business Operations - Captive Finance- Consumer-ATHS Manager in McLean, Virginia

Core Business Operations/CaptiveFinance Consumer-ATHS Manager

The Consumer industry is focused on serving the changing consumer, who has rapidly evolving needs, behaviors and preferences for products, services, and experiences. Our Automotive, Transportation, Hospitality & Services sector is going through an unprecedented period of significant evolution and opportunity with silos being broken down and an increased focus on the customer experience. Organizations are building differentiated customer experiences and highly integrated supply chains while maintaining growth and profitability, which creates unique challenges to innovate, modernize technology, and transform their business models.

SectorPackages - The US Sector Packages Offering encompasses industry vertical,sector specific solutions that leverage distinct technologies to driveoperational change and automate the core our client s business. We incorporateexpertise from across the firm to leverage common approaches, best practices,and strategic investments to scale these solutions according to industrystrategy.

DigitalBanking Solutions - Focuses on transforming how financial institutions operateacross the Banking and Capital Markets industry and is enabled by our strategicrelationships with the leading vertical platform players in the market. Thismarket offering focuses on all the major B&CM lines of business(Commercial, Retail, Transaction, Wealth Management, Investment, CapitalMarkets, Cards & Retail Payments and Treasury Services) and offers a rangeof services to clients from strategy through execution and operation

The Team

Core Industry Solutions

Our CoreIndustry Solutions practice encompasses industry vertical, sector specificsolutions that leverage distinct technologies to drive operational change andautomate the core of the business. Examples of the type of work we deliver toour clients includes Digital CARE (Epic), Insurance CST (Guidewire), andDigital Banking Solutions (nCino).

The team brings experience from across Deloitte to leverage commonapproaches, best practices, and strategic investments to scale these solutionsby industry strategy. Professionals will focus on key client issues that are atthe core of the business by integrating our industry expertise with deeptechnical and operational transformation capabilities.

Work You ll Do

Our CustomerStrategy & Applied Design offering is a sub-sector under our Customer andMarketing offering portfolio. Customer Strategy focuses on helpingclients discover, design, and prototype customer growth strategies andinnovation portfolios to create and drive change in a digital world. Leveragingour deep capabilities in strategy, customer experience, digital strategy andinnovation - We bring knowledge and offerings to uncover the behaviors,motivations, and preferences of our clients customers and develops newexperiences for them.

As a Manager you will bring considerabletechnical, functional, and product expertise to deliver effective solutions toclients.

  • Manage day to day interactions with executive clients and sponsors

  • Manage and deliver components of client engagements that identify, design, and implement technology and creative business solutions for large companies.

  • Responsibilities include, among others, managing teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures.

  • Develop and maintain contact with top decision makers at key clients; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies



  • 10 years of experience working in the Automobile space including manufacturers, dealers, suppliers, finance companies. Or Hospitality including cruise lines, hotel, resorts, casinos, gaming, restaurants. Or Transportation including airlines, freight, rail, shipping ports, ground transportation. This industry experience is a must.

  • Bachelor's degree or foreign equivalent degree in Business, Engineering, Marketing, Computer Science, Management, or a related field.

  • Must have 12 years of experience providing consulting services to clients on behalf of a global consulting company, or within the Finance/Automotive industry.

  • Must have 12 years of experience with:

  • Digital Finance Transformation

  • Auto Captive Finance

  • Banking

  • Capital Markets

  • Wealth Management

  • Treasury Solutions

  • Collections Segmentation & Treatment Strategy

  • Experience leading or managing teams and change initiatives (especially in a project management role)

  • Experience with budgetary responsibilities related to projects or resources

  • Commitment to personal and professional growth

  • Sense of responsibility to self, team, and client

  • Outstanding integrity, initiative, creativity, and passion

  • Record of consistent career progression with increasing levels of responsibility

  • Willingness and ability to travel 80%

  • Lead engagement planning and budgeting; mobilize and manage engagement teams; define deliverable structure and content; facilitate buy-in of proposed solutions from top management levels at the client; direct on-time, quality delivery of work; manage engagement economics; manage engagement risk

  • Manage day to day interactions with executive clients and sponsors. Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies

  • Limited immigration sponsorship may be available.



  • Strong oral and writtencommunication skills, presentation skills and MS Visio, PowerPoint, Excel andPowerPoint proficiency.

  • Superior criticalthinking, analytical, and problem-solving skills.

  • Exceptionalinterpersonal, team-building, and communication skills.

  • Ability to buildconsensus and foster change in ambiguous settings.

  • Ability to lead largeteams and own deliverables.

  • Ability to work in anambiguous environment.

  • Strong problem solvingand troubleshooting skills with the ability to exercise mature judgment.

  • Must live withincommuting distance of one of Deloitte s consulting offices.

How you ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at


At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at

Deloitte s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. at

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to. Check out recruiting tips from Deloitte professionals. at

Category: Management Consulting

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.