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AT&T CSM Systems Administrator - Senior (Government) in McLean, Virginia

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Intelligence Community. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Our National Security Team supports the intelligence community, providing, operating and assuring critical voice, video and collaboration services for the full spectrum of operations.

AT&T has an opening for a CSM Systems Administrator - To provide 24x7 monitoring of server and network operations.

Description of Job Duties/Responsibilities:

  • Provide 24 x 7 monitoring support to Client/Server and Network Operations

  • Take appropriate action to maintain system availability

  • Analyze system anomalies, perform initial troubleshooting, generate and route Maximo tickets to the appropriate service providers for timely work-off

  • Maintain current and accurate logs, accurately documenting all system outages and pertinent follow-up information as required

  • Remain current in with Standard Operating Procedures, System manuals and control logs

  • Maintain accuracy of all System Analysts task

  • Continue to develop state of the art knowledge and skills as required for the evolving technical environment

Required Clearance: TSSCI with Polygraph. (#polygraph)

This position requires ability to satisfy a government administered high risk screening.

Required Skills, Experience, and Education: Candidate must have a total of 10 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 6 years of work history OR an Associate’s and 8 years, a Bachelors’ and 6 years, a Masters and 2 years or a PhD and 0 years of work history.

  • Experience with the following applications: Maximo, HP Openview, Lotus Notes databases and email

  • Excellent interpersonal skills

  • Ability to work closely with CSM Management, Client/Server & Network professionals and the customer community

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws. AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status.