Kaiser Permanente Director of Service Line Operations - Director of Service Line Operations - Tyson's Corner Medical Offices in McLean, Virginia

To ensure appropriate allocation of resources to deliver patient care in the most efficient, cost effective, patient centered manner.

Essential Responsibilities:

  • Collaborates with Medical Group leadership to execute department vision and strategy and to ensure an effective health care team.

  • Is responsible for department performance in providing outstanding quality of care, service and access to care for our patient.

  • Is responsible for managing projects within the department to internalize care, improve service and increase department efficiency.

  • Is responsible for Clinical Operations Managers performance and evaluations.

  • Collaborates with Chief (s) to establish staff competencies and responsibilities, determine payroll budget, staffing ratios and staffing guidelines.

  • Determines optimal workflows and best practices and shares those best practices to improve the department's use of technology.

  • Is responsible for effective recruiting and retention in collaboration with Clinical Operations Managers.

  • Collaborates with Chief (s) to Set supply levels, preferred products, par levels, etc.

  • Working in partnership with other leaders to share accountability for the welfare of the entire area.

  • Ensures compliance with all applicable regulatory rules, laws and policies.

Basic Qualifications:


  • Minimum five (5) years of experience as a line manager in a health care delivery organization required.


  • Bachelor's degree in health care administration, nursing, nursing administration, business administration, or public health required.

License, Certification, Registration

  • N/A

Additional Requirements:

  • N/A

Preferred Qualifications:

  • Previous experience in a managed care setting preferred.

  • Master's degree preferred.


TITLE: Director of Service Line Operations - Director of Service Line Operations - Tyson's Corner Medical Offices

LOCATION: McLean, Virginia


External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.